RL - Consumers:Area Sales Manager - Education Loan

1 day ago

Noida India Axis Bank Full time

Job Description Area Sales Manager Education Loan - CONSUMER LOANS, RETAIL LENDING About the Business Group: The Consumer Loan department is a part of Retail Lending business of the bank andoffers Personal loans and Education Loans to all categories of customers Pan India. About the Role: The role Area Sales Manager - Education Loan involves driving Education Loan business through a team of Sales Managers, ensure growth in Book Size, maintain product level profitability, build a robust distribution, deliver on the new initiatives rolled out. It requires strategic planning and execution to boost revenue, grow the portfolio, and maintain risk and compliance. Details of the Role: Department Retail Lending Grade M/SM/AVP Sub-Department RL- Consumer Loans Reporting (Business) AVP/VP Location Mumbai Reporting (Matrix) Key Responsibilities: - Business Goals & Profitability - Responsible for driving the P&L of Education Loans - Prepare the sales budget and execute strategies that enable achieving the target - Prepare Monthly, Quarterly, and Annual sales forecasts and be responsible for the Area sales target along with the growth and profitability of the portfolio - Audit, Compliance, and Risk Management - Ensure risk compliance through the completion of FCI and Internal Investigations observations, and repeat observations, ensuring timely and satisfactory closure. - Be responsible for the quality of the business portfolio by closely working with Risk and Credit teams and ensuring RAC Audits. - Sales and Channel Development - Develop and enhance new and existing channels of sales, such as Connectors, AVC, and Branch. - Ensure Siddhi adoption and usage. - Ensure digital adoption (MLP) and scale up applications through digital journeys - Responsible for Cross sell and Vas products penetration. - Responsible of Resource activation. - Responsible for Productivity of SM and RO. - Responsible for setting up right distribution span across area's and segments. - Customer Experience - Oversee a fulfilling customer journey leading to customer delight and making the Bank the partner of choice. - Increase customer retention and drive engagement across existing customers to improve Net Promoter Score, customer satisfaction. - Responsible for FTR for his territory. - Collaboration and People Priorities - Collaborate with cross-functional partners to drive business results - Control regrettable attrition across all grades to maintain a strong and motivated team - Drive various people agenda, including but not limited to, values, talent management, internal mobility, culture, learning and developments Role Requirements: Qualification: - Graduation/post-graduation from a recognized institute - 7+ sales experience (unsecured loans preferred) with at least 3-4 years in Education loans Role Proficiencies: - Strong sales orientation - Proficiency in managing complex client relationships, diverse stakeholders - Capability to handle pressure and meet deadlines - Skill in managing large, geographically spread team coaching and mentoring team members - Competence in managing within a dynamic, priority-setting environment - Strong risk and compliance mindset - Adept at communication and interpersonal skills

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