▷ (15h Left) RL - Consumers:Area Sales Manager - Personal Loan - Branch

4 hours ago

Jhansi India Axis Bank Full time

Job Description

Area Sales Manager PL Branch - CONSUMER LOANS, RETAIL LENDING

About the Business Group:
The Consumer Loan department is a part of Retail Lending business of the bank andoffers Personal loans and Education Loans to all categories of customers Pan India.
About the Role:
The role Area Sales Manager - Personal Loan involves driving Personal Loan business through a team of Sales Managers, ensure growth in Book Size, maintain product level profitability, build a robust distribution, deliver on the new initiatives rolled out. It requires strategic planning and execution to boost revenue, grow the portfolio, and maintain risk and compliance.
Details of the Role:
Department Retail Lending Grade M/SM/AVP
Sub-Department RL- Consumer Loans Reporting (Business) AVP/VP
Location Mumbai Reporting (Matrix)
Key Responsibilities:
- Business Goals & Profitability

- Responsible for driving the P&L of Personal Loans

- Prepare the sales budget and execute strategies that enable achieving the target

- Prepare Monthly, Quarterly, and Annual sales forecasts and be responsible for the Area sales target along with the growth and profitability of the portfolio

- Audit, Compliance, and Risk Management

- Ensure risk compliance through the completion of FCI and Internal Investigations observations, and repeat observations, ensuring timely and satisfactory closure.

- Be responsible for the quality of the business portfolio by closely working with Risk and Credit teams and ensuring RAC Audits.

- Sales and Channel Development

- Develop and enhance new and existing channels of sales, such as Connectors, AVC, and Branch.

- Ensure Siddhi adoption and usage.

- Ensure digital adoption (MLP) and scale up applications through digital journeys

- Responsible for Cross sell and Vas products penetration.

- Responsible of Resource activation.

- Responsible for Productivity of SM and RO.

- Responsible for setting up right distribution span across area's and segments.

- Customer Experience

- Oversee a fulfilling customer journey leading to customer delight and making the Bank the partner of choice.

- Increase customer retention and drive engagement across existing customers to improve Net Promoter Score, customer satisfaction.

- Responsible for FTR for his territory.

- Collaboration and People Priorities

- Collaborate with cross-functional partners to drive business results

- Control regrettable attrition across all grades to maintain a strong and motivated team

- Drive various people agenda, including but not limited to, values, talent management, internal mobility, culture, learning and developments

Role Requirements:
Qualification:

- Graduation/post-graduation from a recognized institute
- 7+ sales experience (unsecured loans preferred) with at least 3-4 years in Personal loans

Role Proficiencies:
- Strong sales orientation
- Proficiency in managing complex client relationships, diverse stakeholders
- Capability to handle pressure and meet deadlines
- Skill in managing large, geographically spread team coaching and mentoring team members
- Competence in managing within a dynamic, priority-setting environment
- Strong risk and compliance mindset
- Adept at communication and interpersonal skills

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