International Voice and Non-voice

Job DescriptionKey Responsibilities:Voice Process:- Handle inbound/outbound international calls professionally.- Resolve customer queries related to products, services, or billing.- Maintain call quality standards and achieve targets such as First Call Resolution (FCR) and Customer Satisfaction (CSAT).- Escalate unresolved issues to the relevant...

Job DescriptionKey Responsibilities:Voice Process:- Handle inbound and outbound calls with international customers.- Address queries and provide real-time solutions for services, orders, or technical issues.- Ensure customer satisfaction and adhere to call quality standards.- Maintain accurate records of every customer interaction.Non-Voice Process:- Respond...

Job DescriptionDescriptionWe are seeking an experienced Non-Voice Support professional to join our team in Hyderabad. The ideal candidate will have a strong background in providing exceptional customer service through non-voice channels such chat. This role is crucial in ensuring customer satisfaction and maintaining our company's reputation for quality...

Job DescriptionKey Responsibilities:Voice Process:- Handle inbound/outbound international customer calls.- Provide real-time assistance for issues related to products, orders, services, billing, or tech support.- Escalate unresolved queries to higher support levels if required.- Maintain high standards of call quality, accuracy, and customer...

Job DescriptionKey Responsibilities:For Voice Process:- Handle inbound and outbound calls from international customers.- Provide support for queries related to products, services, orders, billing, or technical issues.- Maintain professionalism, empathy, and accuracy during all calls.- Log call details and resolutions in CRM systems.For Non-Voice Process:-...

Job Title: Non Voice ProcessDescriptionWe are looking for a skilled professional to join our team in a non-voice process role. The ideal candidate will have a strong background in customer service and experience working in similar environments.Key Responsibilities:Handle customer inquiries and resolve issues in a timely manner.Collaborate with internal teams...

Job DescriptionDescriptionWe are looking for freshers/entry-level candidates to join our Non Voice team in India. This role involves supporting various administrative tasks, managing customer inquiries, and ensuring accurate data handling.Responsibilities- Handle customer inquiries and provide accurate information.- Assist in data entry and manage...

Job DescriptionHiring for International Voice Process| Max upto 5.5 LPA|EXP|CAB|process: International voice processRequired:- Qualification: Under graduation / Graduation.- Fresher / Experience's- Experience: 1 Year's experience into Customer support voice .- Good knowledge in to resolve the concerns of the customers through voice or chat- Strong...

Job DescriptionKey Responsibilities:- Respond to customer queries through email, chat, and limited voice support.- Ensure timely and professional responses to all customer interactions.- Maintain accurate documentation of customer queries and resolutions in CRM tools.- Analyze customer problems and provide appropriate solutions or escalate complex cases.-...

Job DescriptionKey Responsibilities:- Handle international customer queries via voice calls (inbound/outbound).- Resolve product, service, billing, or technical issues promptly and professionally.- Follow up on customer interactions and ensure resolution.- Maintain accurate documentation of customer interactions using CRM tools.- Meet individual and team...