Business Development Manager

1 week ago


Coimbatore Vijayawada Cochin Kochi Ernakulam, India upGrad Full time

Job Description - Leading a team of 10-15 Admissions Counsellors and 1-2 TLs. - Providing strategic leadership to the team for achieving monthly and quarterly enrolment/ revenue and collection targets - Owning the complete sales closing life cycle for leads assigned to your team across . This includes managing a team that is making phone calls, product demonstrations, sales closing, and post sales relationship management - Monitoring the Sales Pipeline for your team and to ensure quality of the Sales funnel - Monitoring the training provided by Team Managers to existing Admissions Counsellors on Right profiling of learner, Program knowledge, Sales closure techniques - Controlling the attrition of team by managing and nurturing sales talent. - Setting up teams performance standards using key Input and Output metrics and monitor the team's overall performance against the set goals. - Establishing the uniqueness and effectiveness of upGrad's model of online learning. What we are looking for - Individual with outstanding English communication (written and verbal) and interpersonal skills. - 3+ years of experience in sales in B2C ideally. Education sales experience preferred but not essential. - Experience of handling Inside Sales team will be an advantage - Solution oriented with effective problem solving skills - Excellent People orientation - Great listeners, and trustworthy individuals who can bond with both Internal and external stakeholders. - Individuals with ability to approach any situation with patience and very strong empathy - Sales bent of mind, in order to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets - Passion to deliver the highest levels of customer service at all times Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable



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