Business Analysis Manager

3 weeks ago


Cochin Kochi Ernakulam, India Finprov Business Services Full time

Job Description Key Responsibilities: Operational Support and Process Management: - Assist the organisation in executing operational plans and strategies. - Maintain and follow up on project trackers, timelines, and deliverables. - Act as a point of contact between teams to resolve operational challenges and provide operational support to ensure smooth functioning across departments. - Support in coordinating with external partners, collaborators and SMEs Data Analysis, Process Audits and Reporting: - Track and monitor operational KPIs and metrics, identify process inefficiencies and assist in implementation of established systems and procedures for smooth operations. - Conduct regular audits of processes to ensure adherence to SOPs and identify areas for optimization. - Compile, analyze, and interpret data to provide insights for decision-making and prepare detailed reports and presentations for management on operational performance. - Provide data-driven recommendations to optimize resource allocation and processes. Research & development and Quality Assurance: - Analyze learner performance data to identify areas for improvement in course design, delivery, and content, ensuring continuous enhancement of the learning experience. - Conduct market research to analyze competitor offerings and continuously update existing products. Skills & Qualifications: - CA fresher/ MBA in Finance with 2+ years of experience - Proficiency in project management tools and basic reporting software. - Strong organizational and multitasking skills. - Excellent communication and interpersonal skills. - Problem-solving and adaptability in dynamic situations. - Collaboration and teamwork. - Proactive approach to operational challenges



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