19/08/2025) Revenue & OTA Manager

2 weeks ago

Mumbai, Maharashtra, India Club Oxygen Full time
Job Description

- Revenue & Yield Management:
- Plan, evaluate, implement, and continuously improve all processes related to Revenue Management and Yield Management for optimizing OTA (Online Travel Agency) performance.
- Maximize revenue opportunities by adjusting pricing and inventory strategies in line with market demand and competitor performance.
- Develop, monitor, and adjust sales and pricing strategies to achieve revenue targets.
- Inventory & Distribution Strategy:
- Independently implement an effective hotel inventory distribution strategy, ensuring accurate rates and inventory allotments are maintained across the RMS/GDS/CRO and property PMS in a timely manner to maintain rate parity.
- Manage both online and offline inventory while balancing the organization's core business requirements and ensuring maximum revenue.
- Market & Competitive Analysis:
- Conduct thorough competitive and demand analysis to identify new revenue opportunities and challenges at specific properties.
- Work with Compset, third-party partners data, and internal data to pinpoint potential areas for revenue generation.
- OTA Relationships & Client Management:
- Build and maintain strong client relationships with OTA platforms, negotiating deals including commissions, PLB, MIB, etc.
- Resolve conflicts with OTA agents and their customers, ensuring that service quality and customer satisfaction are maintained.
- Content Management & Online Presence:
- Regularly update and maintain Oxygen Resorts Pages on OTA platforms, ensuring engaging and accurate hotel descriptions, showcasing USPs, uploading stunning photos, and maintaining consistent content.
- Monitor and manage guest reviews, ensuring a 90%+ rating on OTA platforms to drive business visibility.
- Operational Coordination & Reporting:
- Collaborate with other functional departments and resorts to ensure smooth operations and efficient business processes.
- Prepare MIS reports on a daily, weekly, and monthly basis to track revenue performance and opportunities.
- Prepare annual budgets and near/long-term revenue forecasts for hotel performance.
- Platform Expansion & New Business Opportunities:
- Constantly evaluate new OTA platforms, assess their suitability, and onboard them for new business opportunities to expand the property's market reach.
- Ad-hoc Responsibilities:
- Carry out other duties as assigned to contribute to the effective functioning of the revenue management and OTA teams.

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