Manager - Inside Sales - Thermo Adhesives (3-7 Yrs) Kolkata (telesales/inside Sales/bpo)

3 weeks ago

Kolkata, West Bengal, India Ananta Resource Management Full time

Position Overview - We are seeking a dynamic and results-oriented Inside Sales Executive to join our Thermo Adhesives Business team The ideal candidate will have a passion for sales excellent communication skills and a keen understanding of thermo adhesive products and applications As an Inside Sales Executive you will play a crucial role in driving sales growth building customer relationships and ensuring customer satisfaction within our Thermo Adhesives Business Website - https kyotexthermo com Business Development and Sales - Lead Generations Qualifications- Upselling to Current Customers- Sales Pipeline ManagementCustomer Relationship Management - Develop and maintain strong relationships with new and existing customers - Conduct regular follow-ups to ensure customer satisfaction and address any concerns - Handle customer complaints and provide appropriate solutions promptly - Maintain strong long-lasting customer relationships through exceptional service - Achieve and exceed sales targets Procurement - Manage import purchase requirements - Oversee domestic purchase processes to ensure timely availability of materials Sales Operations Management - Order Management processing of Orders to Sales Order Invoice creations Logistics Management - Collaborate with the logistics team to optimize delivery schedules - Maintain accurate records of sales activities customer interactions and transactions - Monitor and analyse sales data to identify trends and opportunities for improvement - Prepare sales reports and forecasts for management review - Coordinate sales meetings events and training session ref updazz com

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