Apacsa Commercial Lead

Position Title APACSA Commercial LeadPosition Type Regular - Full-Time xe2x80x8bPosition Location GurgaonGrade Grade 06Requisition ID 31682Job PurposeThis position is for a dynamic individual who loves people built to lead through influence has a curious mind and passion to help shape McCain They will leverage their ability to build relationships and influence decisions to drive business outcomes Experience with digital transformation delivery will enable them to shape the digital future While a digital operating model is already building the future in our business your love of the fundamentals and ability to coach players on what it takes to transform will ensure you stand out You will play a critical role in working with business stakeholders to gather analyse communicate validate enterprise capabilities for changes to new business processes data technologies with a focus on medium to high levels of complexity This position is accountable for the successful Business Partnering and Product Delivery within the APACSA Growth domain Sales Marketing Revenue Management The purpose of this position is to represent Growth Technology at all levels of APACSA Working with key business stakeholders to align their Growth strategy with our McCain Growth Technology strategic direction gather analyse communicate and validate requirements for changes to and the implementation of new business processes practices and products at all levels of complexity This role also leads the deployment of Growth technology capabilities across APACSA and ensures their business stakeholders are taking full advantage of all Growth products and supporting the strategy realisation and McCain transformation Key Accountabilities10People Team Holding delivery teams to minimum standard and enforce non-negotiables Coach digital and technology team members and others to take responsibility for their development within McCain Challenges others to develop as leaders while serving as a role model Shares acquired skills and business digital knowledge with technology team members through formal and informal channels People Engagement xe2x89xa5 85 1 1 Quality Measure xe2x89xa5 7 10 as an individual they still hold a 1 1 quality metric with their leaders Wellbeing Measure xe2x89xa5 7 10Development plan executed xe2x89xa5 90 Financial Management xc2xb1 5 20Business Relationship Management with APACSA Functional Leadership teams APACSA Digital and Technology Leadership Team Global Technology Leaders Global Digital Technology Centre - Build strong influential relationships and decision-making processes with key business stakeholders shaping demand into a compelling Portfolio for that market s optimizing the sequence of implementation of capabilities constructed by Global Regional Teams APACSA Portfolio and Demand Management to drive business planning and develop prioritised demand management plans for assigned business portfolios Builds and maintains the business technology roadmap as the key driver of business engagement Ensures quality value cases are defined to enable technology capability Work with Global Product owners to identify and plan continuous improvement initiatives and establish regular engagement meetings with business partners to gather input for the development of the global 3-year roadmap Technology Advisory establishes and maintains a delivery model aligned to McCain Global Technology Vision and Strategy Standards and Policies Regulatory Framework and McCain APACSAs Growth Strategies Monitor and control the Roadmap to sure it remains current and reflects the ambitions of McCain both globally and regionally Manage technology risk within the assigned regional domainNPS xe2x89xa5 10Technology BRM Performance Reporting Monthly xe2x89xa5 90 Domain Portfolio Review Quarterly xe2x89xa5 90 Technology Compliance Regional MAPS xe2x89xa4 3Risk Review xe2x89xa5 100 60Product Delivery - Oversight for APACSA product delivery across key capabilities of Ensure the design of the organizations Growth solutions and processes is meeting current and future business needs Facilitate the development and Implementation of global products to drive efficiency and standardization Work with business stakeholders on user adoption Facilitate the development of Detailed Feasibility Studies DFS for proposed initiatives including cost of proposed systems and supporting business justification Maintain integrity of the global design Ensure that all enhancements have measurable return on investment follow the design principles for global applicability and only deviate where legal and regulatory requirements dictate Focus on standard out of the box functionality and minimize customization Collaborate with global Delivery Leads and Product Owners on the Portfolio teams to deliver technology products and services Deploy and implement systems and tools Key activities and expectations include Capturing and documenting comprehensive business requirements for global initiatives Creating functional specifications translating global business requirements into instructions that can be used by the technical developers to design the solution Delivering high quality technology solutions that meet business requirements within the agreed upon scheduleAssisting in evaluation and selection of new software solutions Creating writing zero level and system integration tests scripts and reviewing with business users to ensure proper User Acceptance testing UAT scripts have been created and executed by the business for the system enhancement Supporting the business teams during hypercare and ensuring that solutions are stable before they get handed over to operational teams for steady state support System Enhancement and Upgrades Evaluate impact of Enhancement pack and Service pack upgrades and work with Product owners and business to ensure the new functionality offers payback and cost savings Test the solution prior to go live and support the business through Hypercare periods Monitor status of APACSA business readiness activities including promptly identification of impacted roles communication and training of new features or changes that require to be cleansed Product NPS xe2x89xa5 2010Service Management Ensure the efficient delivery of Growth Technology Services to APACSA within agreed SLAs and financial target Budget Capital management for the domain of accountability Hold global product and service leaders accountable for SLA performanceCollaborate with global product and service leads to ensure effective Problem management by continuously looking for improvement using issue identification root cause analysis issue resolution testing and appropriate change management Technology Service Delivery Performance xe2x89xa5 98 5Analytics - Adoption of global Growth Data Analytics products Continue to modernize data reporting and dashboards to improve use of data for decision making and strategy Enforce global data governance process adoption Work with all leaders to champion a data-led decision making organisation Data Product Customer attrition xe2x89xa4 5 Skills Knowledge Experience SkillsStrong business partnering ability to engage interact influence and be a trusted and credible internal adviser Change leadership agile manages stakeholders expectations brings together people process and technology change in a dynamic operating environment Excellent facilitator well organised with highly effective written and verbal communication skillsDemonstrated learning agility Ability to translate a business need into well-articulated requirements Ability to analyse a critical path - drive progress against tight milestones and where applicable deep dive into critical areas Project planning and estimation management skill set Problem solving determine the source of a problem and find an effective solution Externally connected within business technology communities Active Listening - understanding needs of business users customers and working with functional groups Negotiation Skills - requires strong decision making and negotiation skills to influence and persuade in their working relationships Formal Presentations - required to present information to IT staff at all levels and business users customers Tact and diplomacy - ensure professionalism when dealing with internal customers and outside vendors KnowledgeAcademic Must have Bachelors degree in a Business or IT discipline Commercial acumen to drive business performanceNice to have Professional Technical Accreditations Must have Commercial domain experience through a digital lens Nice to have Project Portfolio Management Certification PMBOK Prince2 etc SCRUM Master CertificationBusiness Analysis Certification BABOK Level 3 CBAP Six Sigma CertificationExperienceDemonstrated success in building high performing teams influencing and engaging stakeholders 5 years experience within Technology either as a Head of IT Technology Leader for a business Function or business leader of major Transformational Program initiatives Proven experience working on major digital and technology product delivery Proven expertise in collaboration and influencing business stakeholders as well as mentoring people Proven inter-personal skills in dealing with people at all levels of the organization Significant technology related change and project leadership experience5 years business relationship management experience working with senior leadership teams5 years working with an Outsource partner3 years in ConsultingFMCG CPG industry where the advice given and decisions made had a measurable impact on the profitability or effectiveness of the organisation Working knowledge of Lean Six Sigma principals would be desirable but not mandatoryDemonstrated experience in deployment of digital products Demonstrated experience in Sales Marketing business capabilities with Salesforce and Vistex Demonstrated experience in D2C B2B digital trading capabilities and technologies Working knowledge of Supply Chain Manufacturing processes would be desirableWorking knowledge of Pricing is essential Working knowledge of data to insights change leveraging SAP Cloud Analytics and MS PowerBI DimensionsOrganisational ChartMcCain Leadership ModelTo perform effectively in this role the incumbent should demonstrate the following Leadership Practices Location This position is located in Gurgaon India travel requirements will be 4-6 weeks per year with travel focused on the APACSA region McCain Foods is an equal opportunity employer We see value in ensuring we have a diverse antiracist inclusive merit-based and equitable workplace As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work We recognize that diversity drives our creativity resilience and success and makes our business stronger McCain is an accessible employer If you require an accommodation throughout the recruitment process including alternate formats of materials or accessible meeting rooms please let us know and we will work with you to meet your needs Your privacy is important to us By submitting personal data or information to us you agree this will be handled in accordance with theJob Family Information Technology Division Global Digital Technology Department xe2x80x8bRegional IT APACSA xe2x80x8b Location s IN - India Haryana GurgaonCompany McCain Foods India P Ltd