Platinum Relationship Manager-household-branch Banking-relationship Management

3 weeks ago


Mumbai Maharashtra, India Kotak Mahindra Bank Full time

Job Category KMBL Degree Level Bachelor s Degree We are looking for a highly driven and customer-centric Platinum Relationship Manager to manage and grow relationships with High Net Worth HNW households This role involves acquiring new clients deepening existing relationships and offering comprehensive banking solutions across liabilities commercial assets and third-party products The ideal candidate will be self-motivated energetic and passionate about delivering personalized banking experiences Responsibilities Develop and expand relationships with High Net Worth households for liabilities and commercial assets Ensure high levels of customer service and adherence to bank policies Cross-sell a wide range of banking products and services to deepen client engagement Educate clients about new products and enhancements to strengthen relationships Plan and execute targeted sales initiatives and client engagement events Collaborate with group companies to offer integrated financial solutions Maintain detailed records of client interactions and relationship history Monitor and resolve customer complaints and queries within defined turnaround times TAT Qualifications



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