Support Services Management

Hiring For Technical Support -Candidate should be technically sound with Windows Troubleshooting with registry edit (No Boot, No internet, optimization), MAC (optimization, mac troubleshooting), MDM, Autopilot Devices Setup, SCCM, Amazon Workspaces, Citirx , Active Directory (basic troubleshooting), Outlook troubleshooting, Printer Troubleshooting, External...

Responsibilities - Customer service: Answer customer questions and provide troubleshooting assistance - Administrative tasks: Schedule meetings, maintain customer records, and update sales systems - Sales analysis: Conduct sales analysis and prepare proposals - Sales strategy: Work with account managers to develop sales strategies - Lead management: Manage...

Job Title: Support Manager Enterprise Production SupportAbout the RoleWe are looking for an experienced and hands-on Support Manager / Technical Project Manager to lead enterprise-level production support for a diverse portfolio of business-critical applications. The ideal candidate will possess deep expertise in the Microsoft technology stack, Azure cloud...

Job Description Hiring specifications Job Purpose: We are looking for an experienced and strategic Service Head to establish and drive our customer service operations for mobile robotics. This role will be responsible for setting up robust service processes, building and leading a high-performing team, and ensuring customer satisfaction through efficient...

**Position Title**: Customer Service Chat Process Executive **Location**: Sector 49, Gurgaon **Job Type**: Full time, Permanent **Job Summary**: **Key Responsibilities**: - **Customer Support**: Handle customer queries via chat, offering real-time assistance and solutions to problems related to products, services, or account management. - **Issue...

Description:- Install, configure, and maintain operating systems (Windows/Linux) on desktops and laptops.- Provide hardware support, including assembly, upgrades, and basic troubleshooting.- Assist with installation and configuration of standard software and updates.- Handle basic networking issues including DNS, DHCP, VPN, Firewall configuration.- Set up...

Coordinate & support the NSO process from development through project completionManage critical dates for NSO and Onboarding activitiesInteracts with all levels throughout the organization including employees and outside vendorsP&L of the stores Required Candidate profileMust have Premium/Luxury Retail ExperienceMust have NSO experience

**Job Summary**: **Key Responsibilities**: - Respond to queries with clarity, professionalism, and empathy. - Understand client needs and objectives to proactively offer solutions and ensure service satisfaction. - Follow up with customers to ensure their concerns are addressed fully - Maintain accurate and up-to-date records of all customer interactions in...

**Job Title**: Customer Support Executive **Location**: Sector 49, Gurgaon **Job Type**: Full time, Permanent **Job Summary**: **Key Responsibilities**: - Handle and resolve customer complaints quickly and efficiently. - Provide accurate, valid, and complete information using the right tools and resources. - Maintain records of customer interactions,...

**Job Title**: Customer Support Executive **Location**: Sector 49, Gurgaon **Job Type**: Full time, Permanent **Job Summary**: **Key Responsibilities**: - Responsibility to handle customer calls and provide customer support - Handle and resolve customer complaints quickly and efficiently - Maintain records of customer interactions, process customer...