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Sales Support

2 weeks ago

Gurugram Haryana, India Swaran Soft Support Solutions Full time

Responsibilities
- Customer service: Answer customer questions and provide troubleshooting assistance
- Administrative tasks: Schedule meetings, maintain customer records, and update sales systems
- Sales analysis: Conduct sales analysis and prepare proposals
- Sales strategy: Work with account managers to develop sales strategies
- Lead management: Manage sales leads, initiate follow-ups, and set up new accounts
- Product knowledge: Develop a strong understanding of the company's products and services

Qualifications
- Strong customer service skills
- Good understanding of sales support software, office software, and customer relationship management software
- Knowledge of the company's products and services
- Strong communication skills
- Detail oriented
- Self-driven and goal oriented

Education
- Bachelor's degree in business, marketing, or a related field
- Experience in sales support or customer service