Application Support

3 weeks ago


Mumbai, Maharashtra, India Menschen Consulting Pvt. Ltd. Full time
Job Description

Application Support (Production) Engineer Manager

Mumbai | Bachelors/Masters in Computer Science | 5+ years in production support

Seeking a skilled professional to manage Level 1 (L1) production support for a high-availability trading platform. This role demands strong technical expertise, incident management skills, and the ability to thrive in a 247 environment.

Key Responsibilities:

Monitor application health and respond to alerts/tickets within SLA

Perform root cause analysis and drive long-term system stability

Maintain SOPs, documentation, and knowledge bases

Collaborate with development teams to resolve recurring issues

Support UAT/SIT environments and assist in test cycles

Provide on-call support in rotational shifts

Communicate effectively with users and cross-functional teams

Use observability tools for proactive incident resolution

Required Skills & Expertise:

AWS infrastructure services

Linux/Unix systems and shell scripting

Ticketing tools: Zendesk, JIRA, ServiceNow

Programming exposure: .NET, Java, Python

Networking protocols: TCP/IP, DNS

Application performance monitoring tools (preferred)

Core Competencies:

Production Support & Incident Management

SLA Adherence & RCA

Application Monitoring & Observability

Documentation & Knowledge Management

UAT/SIT Support & Cross-team Collaboration

247 On-call Readiness

  • Mumbai, Maharashtra, India Creative Support Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Reference: 89105Posted: Wednesday 24th September 2025Closing Date: Thursday 9th October 2025£12.30 per hourNorthenden MHRelief/BankWe are looking for caring, flexible and motivated Relief Support Workers to provide person centred care and support to adults with mental health needs in Northenden, Greater Manchester. You will need to be committed to...

  • Application Support

    2 weeks ago


    Mumbai, Maharashtra, India Indusind Bank Full time

    Job Description- Experience on Intellimatch, Treasury Back Office System.- Experience on market customer facing applications like ET, FXALL and its integration- Basic knowledge of treasury functions- Application support related to treasury business unit of the bank- Understand users requirements for any changes & work according to the change management...


  • Mumbai, Maharashtra, India 86400 (An initiative by Mobileware Technologies) Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    About the role:Broad Responsibilities:The Application & Systems Analyst is responsible for technical issues and works collaboratively with software development, and quality teams, to facilitate problem solving. This is a hands-on role and as a Sr. Application & Systems Analyst you will be responsible for implementing and documenting support processes,...


  • Mumbai, Maharashtra, India Capgemini Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and...


  • Mumbai, Maharashtra, India DigiFocal IT Solutions Pvt Ltd Full time

    We're Hiring: Application/Production Support Engineer (Contract) Location: [Remote / Onsite – City, State] Duration:12 Months Contract ExtendibleAre you an experienced Application/Production Support Engineer with strong expertise in Linux/Unix, Oracle, and WebLogic? We're looking for a contractor to join our team and support critical enterprise...


  • Mumbai, Maharashtra, India DigiFocal IT Solutions Pvt Ltd Full time

    We're Hiring: Application/Production Support Engineer (Contract) Location: (Remote / Onsite – City, State) Duration: 12 Months Contract Extendible Are you an experienced Application/Production Support Engineer with strong expertise in Linux/Unix , Oracle , and WebLogic ? We're looking for a contractor to join our team and support critical...


  • Mumbai, Maharashtra, India DigiFocal IT Solutions Pvt Ltd Full time

    We're Hiring: Application/Production Support Engineer (Contract) Location: [Remote / Onsite – City, State] Duration:12 Months Contract ExtendibleAre you an experienced Application/Production Support Engineer with strong expertise in Linux/Unix, Oracle, and WebLogic? We're looking for a contractor to join our team and support critical enterprise...


  • Mumbai, Maharashtra, India BNP Paribas Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position Purpose Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the teams goal.The role is within Front to booking eTrading Application Production group responsible globally for technical support and project deliveries. The Production Engineer will be part of a...


  • Mumbai, Maharashtra, India Prime Focus Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title :-Application Support EngineerTechnical Expertise:2 to 5 years' experience and knowledge on• Windows Server Administration• SQL (My SQL and SSMS),• Application Support,• Working experience on .Net based application support (IIS, Authentication, Authorization tools)• Installing the SSL certificates,• Working experience on Linux...


  • Mumbai, Maharashtra, India beBeeApplication Full time ₹ 10,00,000 - ₹ 15,00,000

    As a skilled technical expert, you will be at the forefront of business operations, supporting key applications across various areas.Key ResponsibilitiesAct as a first-point-of-contact within the Technical Support team, resolving incidents and service requests raised by users.Take full ownership of assigned incidents, problems, and service requests in...