Application Support Specialist

2 days ago

Mumbai, Maharashtra, India DigiFocal IT Solutions Pvt Ltd Full time

We're Hiring: Application/Production Support Engineer (Contract)

Location: [Remote / Onsite – City, State]

Duration:12 Months Contract Extendible

Are you an experienced Application/Production Support Engineer with strong expertise in Linux/Unix, Oracle, and WebLogic? We're looking for a contractor to join our team and support critical enterprise applications in a high-availability environment.

What You'll Do:

  • Provide Level 2/3 support for enterprise applications in production.
  • Troubleshoot issues across Linux/Unix, WebLogic, and Oracle environments.
  • Monitor application and system health; respond to incidents and outages.
  • Collaborate with development, database, and infrastructure teams for deployments, fixes, and upgrades.
  • Drive root cause analysis and improve system stability.
  • Write/maintain automation scripts (Shell, Python, etc.).
  • Document support processes and knowledge base entries.

What We're Looking For:

  • 6+ years in Application/Production Support roles.
  • Strong in Linux/Unix command-line and shell scripting.
  • Proven experience with Oracle DB (SQL, tuning, troubleshooting).
  • Hands-on with WebLogic Application Server.
  • Familiarity with monitoring/logging tools (Splunk, Nagios, OEM, etc.).
  • Knowledge of incident & change management (ITIL practices).
  • Strong troubleshooting and communication skills.

Nice to Have:

  • Experience with job schedulers (e.g., Autosys, Control-M).
  • Exposure to CI/CD pipelines, cloud environments (AWS/OCI), or containerization.
  • Scripting experience beyond shell (Python/Perl a plus).

Interested candidates kindly share your resumes on shikha@digifocal.in

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