Application Support Specialist

3 weeks ago


Mumbai, Maharashtra, India DigiFocal IT Solutions Pvt Ltd Full time
We're Hiring: Application/Production Support Engineer (Contract)

Location: [Remote / Onsite – City, State]

Duration:12 Months Contract Extendible

Are you an experienced Application/Production Support Engineer with strong expertise in Linux/Unix, Oracle, and WebLogic? We're looking for a contractor to join our team and support critical enterprise applications in a high-availability environment.

What You'll Do:

- Provide Level 2/3 support for enterprise applications in production.
- Troubleshoot issues across Linux/Unix, WebLogic, and Oracle environments.
- Monitor application and system health; respond to incidents and outages.
- Collaborate with development, database, and infrastructure teams for deployments, fixes, and upgrades.
- Drive root cause analysis and improve system stability.
- Write/maintain automation scripts (Shell, Python, etc.).
- Document support processes and knowledge base entries.

What We're Looking For:

- 6+ years in Application/Production Support roles.
- Strong in Linux/Unix command-line and shell scripting.
- Proven experience with Oracle DB (SQL, tuning, troubleshooting).
- Hands-on with WebLogic Application Server.
- Familiarity with monitoring/logging tools (Splunk, Nagios, OEM, etc.).
- Knowledge of incident & change management (ITIL practices).
- Strong troubleshooting and communication skills.

Nice to Have:

- Experience with job schedulers (e.g., Autosys, Control-M).
- Exposure to CI/CD pipelines, cloud environments (AWS/OCI), or containerization.
- Scripting experience beyond shell (Python/Perl a plus).

Interested candidates kindly share your resumes on shikha@digifocal.in

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