
Apply in 3 Minutes International Voice Process Jobs Opening in International MNC at Electronic City, BangaloreLess
3 weeks ago
Should have good communication skills - English* Working Days : 5 days work from office* Cab Facility : Pick up and Drop facilities* Comfortable Working from office* Graduation is not a must* Should be willing to work in night shift* Best part - This is not a sales processThe ideal candidate must have excellent spoken English, a neutral or adaptable accent, and the ability to communicate effectively with global clients. The role demands patience, problem-solving skills, and a customer-first mindset.Key Responsibilities:1. Customer Interaction (Inbound or Outbound Calls): Handle international customer calls efficiently and professionally. Respond to inquiries, concerns, or complaints related to products, services, billing, or technical issues. Maintain a polite, friendly, and professional tone throughout the interaction. Follow call scripts or structured guidelines (as per process requirements), while also adapting to the customer’s needs. Record customer interactions and outcomes in the CRM system accurately. 2. Process Adherence and Quality Control: Follow process flowcharts, escalation matrices, and company protocols without deviation. Adhere to standard operating procedures (SOPs), compliance policies, and data protection guidelines. Meet call quality parameters and maintain high standards of customer satisfaction. Participate in regular coaching, quality audits, and feedback sessions to improve performance. 3. Problem Resolution and Technical Support: Analyze customer problems and offer appropriate solutions or troubleshooting steps. Guide customers through simple procedures such as software configuration, password resets, account setup, or product usage. Escalate unresolved issues to the technical support or back-end teams as per company protocol. 4. Sales and Upselling: Pitch products or services to international customers over the phone. Generate leads and convert them into sales using persuasive communication and objection handling. Upsell or cross-sell related services wherever possible to meet sales goals. Maintain a sales pipeline and follow up with potential leads. 5. Reporting and Feedback: Maintain daily logs of calls handled, issues resolved, and customer feedback. Report patterns or recurring issues to supervisors to help improve service delivery. Suggest improvements to scripts, process flow, or call handling techniques based on experience. More information about this International Voice Process JobPlease go through the below FAQs to get all answers related to the given International Voice Process jobWhat are the job requirements to apply for this International Voice Process job position? Ans: A candidate must have a minimum of fresher as an International Voice Process What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This International Voice Process is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the International Voice Process position? Ans: There are immediate 1 job openings for International Voice Process in our Organisation.
Diploma, BA, 12th Pass (HSE)
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Bangalore, India SIP Abacus Electronic City Full timeWe are seeking a dynamic and experienced *Center Manager* to lead our abacus institute, which provides skill-based programs for children aged 6-12. The ideal candidate will be a multifaceted professional with strong leadership, marketing, and operational skills. You will be responsible for driving the center's growth, enhancing our brand presence, and...
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Team Lead
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Bangalore, India Jobted IN C2 Full timeOverview: *Please Note: - English language proficiency is required for this role. - This is a full-time, work from office role. - This requires a U.S. schedule - India Night shift TSI Recruitment: Kindly carry your Updated resume and Photo ID proof. Meet : HR – Nirmala Contact: Nirmala 911 301 5045 Work Location: This is a Work from Office position...
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15h Left! Customer Service Associate
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Bangalore, India IntouchCx Full timeGreetings from IntouchCX !We are currently Hiring for Customer Service Associate - International Non Voice ProcessThe role of Customer Support Associate (CSA), will be responsible for:Answering player support queries via Email and Chat Troubleshooting game issues via Email and Chat Answering player queries about features and functionalities of the...
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Bangalore, India Tri-Squad infotech Full timeKey Responsibilities: Customer Interaction and Support: Handle inbound calls from international clients professionally and courteously. Make outbound calls for follow-ups, surveys, promotions, or resolving customer issues as required. Provide accurate information about products, services, or policies to customers. Resolve customer complaints efficiently...
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Bangalore, India Wroots global Full timeINTERNATIONAL VOICE PROCESS *UG -Graduate Fresher - Experienced *Loc : Bellendur * US Shift 5 Days working - 2 Rotational off *Cab facilities available * package: upto 4LPAKey Responsibilities: 1. Call Handling Manage inbound and outbound calls with international clients professionally. Provide accurate information, resolve issues, and...
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Bangalore, India ABC First Full timePosition Title: Senior Process Associate – Property & Casualty InsuranceLocation: BangaloreEmployment Type: Full-timeDepartment: Insurance OperationsAbout the RoleWe are looking for motivated and detail-oriented professionals to join our Property & Casualty Insurance Operations team. The role involves handling policy administration, claims...
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Bangalore, India Adhunik international Full timeJob Summary: We are looking for an experienced and responsible Warehouse Manager to oversee the efficient receipt, storage, and dispatch of a wide range of goods. The ideal candidate will be responsible for managing the daily operations of the warehouse or godown, ensuring that all inventory processes are followed accurately, and stock levels are maintained...
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Bangalore, India Archelos Intense Technologies Full timeWorking Mode: Night ShiftWorking Days: 5 Days workingLocation: BommanahalliPosition Overview An International Voice Process Executive is a customer service or support professional who interacts with customers, clients, or partners based in foreign countries via telephone, chat, or video calls. This role primarily involves handling inbound and outbound voice...
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Bangalore, India Hikizo Private Limited Full timeJob Summary We are hiring enthusiastic and customer-focused professionals for our International Voice Process team. You will be the first point of contact for international customers and will be responsible for handling inbound or outbound calls, resolving queries, providing support, and ensuring a high level of customer satisfaction. This role requires...
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International Customer Support
3 weeks ago
Bangalore, India Wroots global Full timeINTERNATIONAL CUSTOMER SUPPORT - VOICE PROCESSELIGIBILITY CRETERIA:- *UG -Graduate Fresher - Experienced *Loc : Bellendur (Bangalore) *US Shift 5 Days working - 2 Rotational off *WORK FROM OFFICE - Cabs Provided *Package- Freshers-2 LPA Experienced-upto 3.5LPA+Incentives & Night Shift AllowancesKey...