International Customer Service Executive( Voice Support)

We're Hiring – Customer Service Executive - Voice Process | Hyderabad Job Overview: We are seeking a highly motivated and dedicated Customer Service Executive – Voice Process to join our growing support team. The ideal candidate will act as the first point of contact for customers, addressing inquiries, resolving issues, and ensuring a seamless service...

Job DescriptionKey Responsibilities:- Handle inbound/outbound customer queries and concerns for international clients.- Provide accurate, valid, and complete information by using the right methods/tools.- Resolve customer issues efficiently via voice or chat support.- Maintain a positive, empathetic, and professional attitude toward customers.- Ensure...

Job DescriptionKey Responsibilities:Voice Process:- Handle inbound/outbound international customer calls.- Provide real-time assistance for issues related to products, orders, services, billing, or tech support.- Escalate unresolved queries to higher support levels if required.- Maintain high standards of call quality, accuracy, and customer...

Job DescriptionDescriptionWe are seeking an experienced Non-Voice Support professional to join our team in Hyderabad. The ideal candidate will have a strong background in providing exceptional customer service through non-voice channels such chat. This role is crucial in ensuring customer satisfaction and maintaining our company's reputation for quality...

Job DescriptionKey Responsibilities:- Handle inbound and/or outbound voice calls to support customers- Address customer concerns related to products, services, billing, orders, or technical issues- Provide accurate and prompt information or resolution in a courteous manner- Escalate unresolved issues as per process SOPs- Maintain call logs and update CRM...

Greetings from Ravin software solutions We Are Hiring Process : Voice and Non voice process ( customer support chat and email ) Work Location : Hyderabad Freshers : 10+2 , Graduates.Experience : Min 1 + yrs into chat and email , voice etc. Languages : Hindi + English is MandatoryBenefits : 2 way cab is provided If Interested Can share the resume to usJob...

Job DescriptionKey Responsibilities:For Voice Process:- Handle inbound and outbound calls from international customers.- Provide support for queries related to products, services, orders, billing, or technical issues.- Maintain professionalism, empathy, and accuracy during all calls.- Log call details and resolutions in CRM systems.For Non-Voice Process:-...

Job DescriptionKey Responsibilities:Voice Process:- Handle inbound/outbound international calls professionally.- Resolve customer queries related to products, services, or billing.- Maintain call quality standards and achieve targets such as First Call Resolution (FCR) and Customer Satisfaction (CSAT).- Escalate unresolved issues to the relevant...

Job DescriptionPosition summary:A customer support agent in this role responds to customer queries over the phone and provide support and resolution to existing/new queries on services provided by the client.The agent will play an integral role in improving the customer experience by providing fast, friendly, and effective service with accurate and personal...

Job Description- Handle escalations and provide expert-level support for international voice process operations.- Mentor and guide team members to improve performance and ensure adherence to quality standards.- Collaborate with operations and training teams to identify process gaps and implement improvements.- Manage complex customer queries with...