Customer Success Manager
6 hours ago
Job Description Apply here: https://job-boards.greenhouse.io/meltplan/jobs/4033030009 About MeltPlan MeltPlan is reimagining pre-construction workflows with AI: bringing automation, accuracy, and compliance intelligence into code research, take-offs, estimating, and project planning. Backed by leading investors and industry partners like DPR Construction, we're building the future of construction tech. As we expand adoption of our AI-driven code compliance platform, we're looking forCustomer Success Managers (CSMs)with backgrounds inarchitecture / civil engineeringwho can guide customers through complex building codes, ensure success in implementation, and become trusted advisors in their compliance journey. Role Overview As a CSM at MeltPlan, you will be the bridge between our cutting-edge technology and our customers real-world compliance challenges. You'll combinetechnical expertise in construction codeswithcustomer-facing skillsto ensure customers derive maximum value from the Melt Code tool. This is not a traditional support role: it's a blend ofresearch, applied code knowledge, and customer success strategy. Key Responsibilities - Onboarding & Training:Lead onboarding sessions for new customers, ensuring they understand how to research and apply building/fire/plumbing codes using Melt Code. - Code Research:Act as a subject-matter guide, help customers navigateIBC, IRC, IFC, NFPA, and state-specific codes (e.g., California Building Code)to answer jurisdictional compliance questions. - Customer Advocacy:Serve as the voice of the customer internally by identifying pain points and collaborating with product/engineering to improve workflows. - Knowledge Enablement:Develop and share best practices, code checklists, and training resources tailored to customer needs. - Success Planning:Build relationships with AEC customers (GCs, architects, engineers, owners) to ensure adoption, retention, and measurable outcomes. - Issue Resolution:Triage escalations with empathy and technical accuracy, guiding customers through code-related challenges. Why Meltplan - Shape the future ofAI in construction compliance. - Work withtop AEC firms and ownerson high-impact projects. - Be part of amission-driven, fast-scaling startupbacked by industry leaders. - Competitive compensation, stock options, and growth opportunities.
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Customer Success Manager
4 weeks ago
India SponsorCloud Full timeJob Description Location: Remote Working Hours: 6:30 PM 3:30 AM IST (flexible to cover CST & EST time zones) About the Role: We are looking for a proactive Customer Success Manager to drive onboarding, enablement, and adoption for our customers. The ideal candidate will have hands-on experience managing a book of business and prior expertise working with...
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Customer Success Manager
4 weeks ago
Chennai, India Avow Solutions Inc Full timeJob Description Job Title: Customer Success Manager About the Role We are seeking an experienced and customer-centric Customer Success Manager to lead client relationships and ensure long-term success for users of our SaaS product. The ideal candidate will have a deep understanding of SaaS customer lifecycles, strong business acumen, and a proven ability to...
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Customer Success Manager
2 weeks ago
India Meltplan Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout MeltPlan MeltPlan is reimagining pre-construction workflows with AI: bringing automation, accuracy, and compliance intelligence into code research, take-offs, estimating, and project planning. Backed by leading investors and industry partners like DPR Construction, we're building the future of construction tech. As we expand adoption of our AI-driven...
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Customer Success Manager
1 day ago
India SponsorCloud Full time ₹ 12,00,000 - ₹ 36,00,000 per yearLocation: RemoteWorking Hours: 6:30 PM – 3:30 AM IST (flexible to cover CST & EST time zones)About the Role:We are looking for a proactive Customer Success Manager to drive onboarding, enablement, and adoption for our customers. The ideal candidate will have hands-on experience managing a book of business and prior expertise working with GoHighLevel (GHL)...
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Customer Success Manager
4 weeks ago
India Woliba Full timeWhy Join Woliba At Woliba we re redefining the way organizations approach People Operations and employee wellbeing Our all-in-one SaaS platform brings together HR engagement and wellness tools into a single modular solution that empowers companies to create thriving workplace cultures When you join Woliba you re not just joining a tech company you re joining...
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Customer Success Manager
2 weeks ago
India SkanAI Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe are seeking a highly skilled and customer-focused POC Success Manager to own and execute end-to-end delivery of proof-of-concept (POC) engagements with prospective and strategic customers. This role is critical in demonstrating the value of our product through tailored use cases, working in close collaboration with Sales, Product, and Engineering teams....
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Customer Success Manager
1 day ago
India Revinate Full time ₹ 12,00,000 - ₹ 18,00,000 per yearRevinate is one of the largest and most innovative providers of direct revenue-generating solutions in the hospitality industry. Revinate's mission is to deliver hoteliers scalable direct revenue and profits from data-driven solutions that cultivate deeper relationships with guests. Revinate's Direct Booking Platform helps capture, convert and retain guests...
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Customer Success Manager
1 week ago
Pune, India Gsource Technologies LLC Full timeJob Description The ideal Key Account Manager / Customer Success Manager is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our North American customers. You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategies....
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Customer Success Manager
1 day ago
India Marfeel Full time ₹ 5,00,000 - ₹ 15,00,000 per yearWho we are:Marfeel is a SaaS platform that provides key analytics solutions for publishers, bringing the data-driven revolution to newsrooms everywhere. Our tool provides our customers with the data they need in real time, giving them the edge to make informed decisions and drive their audience growth and engagement. Our international team is made up of...
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Customer Success Manager
6 days ago
Bengaluru, India Crest AI Full timeJob Description About the Role We're looking for a Customer Success Manager to drive product adoption, build strong client relationships, and lead long-term success across key accounts. You will be a crucial part of ensuring our D2C and SMB clients scale profitably using our AI-powered planning and automation platform. Role Responsibilities - Own onboarding,...