Customer Success Manager
17 hours ago
Job Description The ideal Key Account Manager / Customer Success Manager is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our North American customers. You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategies. Responsibilities Customer Success & Relationship Management - Develop and maintain strong, long-term relationships with key clients, serving as their primary point of contact. - Understand customer needs, goals, and pain points to provide tailored solutions that drive value. - Proactively engage with customers to ensure product adoption, satisfaction, and retention. - Conduct regular business reviews and customer check-ins to assess performance and growth opportunities. Account Growth & Revenue Expansion - Identify upsell and cross-sell opportunities within existing accounts to maximize revenue. - Collaborate with sales and marketing teams to drive expansion strategies. - Negotiate contract renewals and expansions to ensure long-term partnerships. - Analyze account performance and market trends to inform strategic decision-making. Collaboration & Process Improvement - Work closely with internal teams, including sales, marketing, and product, to align customer success strategies with business objectives. - Provide customer feedback to product teams for continuous improvement. - Develop and optimize customer success processes, playbooks, and best practices. - Mentor and guide junior account managers to enhance team performance. Qualifications - Bachelor's degree, preferably in Civil Egineering, Architecture, Design, BIM etc - 3+ years of relevant work experience - Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) - Good written and verbal communication skills in English
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Customer Success Manager
2 days ago
Pune, India Aims Digital LLC - Learning solutions Full timeJob Description About Aims Digital Aims Digital designs digital learning experiences that immerse, educate, and transform. With over two decades serving 100+ companies (including several Fortune 500), Aims delivers custom eLearning, rapid course authoring, immersive content, legacy content modernization, mobile learning, gamification, and visual...
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Customer Success Manager
4 weeks ago
Pune, India enreap Full timeJob Description JD Reselling | 45 yrs exp Customer Success Manager Software Reselling (45 years experience) The CSM License Reseller will play an important role in selecting, managing, and building an Atlassian and DevOps tools reseller community to generate revenue and expand Enreap's license coverage. The successful candidate will be dynamic and...
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Customer Success Manager
3 weeks ago
India BrightEdge Full timeJob Description About BrightEdge BrightEdge is the global leader in AI-powered SEO and content performance marketing, helping enterprises transform online visibility into measurable business impact. As the gold standard in SEO data, our platform unifies deep technical analysis, research, recommendations, scaled reporting, and automationpowering success for...
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Customer Success Manager
2 weeks ago
India SponsorCloud Full timeJob Description Location: Remote Working Hours: 6:30 PM 3:30 AM IST (flexible to cover CST & EST time zones) About the Role: We are looking for a proactive Customer Success Manager to drive onboarding, enablement, and adoption for our customers. The ideal candidate will have hands-on experience managing a book of business and prior expertise working with...
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Customer Success Manager
3 weeks ago
Pune, Maharashtra, India, Maharashtra enreap Full timeJD – Reselling | 4–5 yrs exp Customer Success Manager – Software Reselling (4–5 years experience) The CSM – License Reseller will play an important role in selecting, managing, and building an Atlassian and DevOps tools reseller community to generate revenue and expand Enreap's license coverage. The successful candidate will be dynamic and...
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Customer Success Manager
1 week ago
Pune, Maharashtra, India iMocha Full time ₹ 8,00,000 - ₹ 15,00,000 per yearAbout iMochaiMocha Skills Intelligence Cloud is One unified platform that delivers "Skills-first" for Talent Acquisition (FTE & Contingent) and Talent Management for Upskilling, Reskilling, and Internal Mobility – any job role, any industry and at scale.We help enterprises make intelligent talent decisions and build strong teams, from hire to retire....
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Customer Success Manager
3 weeks ago
Chennai, India Avow Solutions Inc Full timeJob Description Job Title: Customer Success Manager About the Role We are seeking an experienced and customer-centric Customer Success Manager to lead client relationships and ensure long-term success for users of our SaaS product. The ideal candidate will have a deep understanding of SaaS customer lifecycles, strong business acumen, and a proven ability to...
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Customer Success Manager
3 days ago
India Meltplan Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout MeltPlan MeltPlan is reimagining pre-construction workflows with AI: bringing automation, accuracy, and compliance intelligence into code research, take-offs, estimating, and project planning. Backed by leading investors and industry partners like DPR Construction, we're building the future of construction tech. As we expand adoption of our AI-driven...
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Customer Success Manager
1 week ago
India Revinate Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRevinate is one of the largest and most innovative providers of direct revenue-generating solutions in the hospitality industry. Revinate's mission is to deliver hoteliers scalable direct revenue and profits from data-driven solutions that cultivate deeper relationships with guests. Revinate's Direct Booking Platform helps capture, convert and retain guests...
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Customer Success Manager
5 days ago
Pune, Maharashtra, India WeCP | We Create Problems Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title:Customer Success Manager (Immediate Joiner)Full Time , On Site , PuneAbout the Role:We are looking for a proactive and customer-focusedCustomer Success Managerto join our team immediately. In this role, you will lead onboarding for new customers, ensure smooth product adoption, and build lasting relationships that drive engagement, retention, and...
