Customer Success Manager- Shopify

18 hours ago

Pune India TechSurvi Pvt. ltd. Full time

Job Description Company Description TechSurvi Pvt. Ltd. specializes in helping businesses enhance their online presence through innovative advertising strategies and digital marketing solutions. As an expert advertising agency, TechSurvi partners with the Amazon marketplace to support clients in selling products and expanding their reach online. The company's services include search engine optimization, web design, e-commerce solutions, social media management, search ads, email marketing, and content marketing. By combining strategic insights with creative execution, TechSurvi is committed to driving measurable growth and customer satisfaction. Role Description This is a full-time on-site role for a Customer Success Manager specific to Shopify at our Pune-based office. The Customer Success Manager will work closely with clients to ensure a seamless and positive Shopify experience, focusing on customer retention and satisfaction. Key responsibilities include building and maintaining strong relationships with Shopify store owners, analyzing data to provide actionable insights for growth, and resolving any concerns to reinforce long-term customer trust. Qualifications - Proficiency in Customer Satisfaction and Customer Service to address inquiries and provide a positive client experience - Strong Customer Retention and Relationship Building skills to foster loyalty and trust with clients - Analytical Skills to assess Shopify store performance and present data-driven solutions to clients - Ability to effectively communicate and collaborate with diverse clients and internal teams - A background in e-commerce or familiarity with Shopify is highly desirable - Bachelor's degree in Business, Marketing, Communications, or a related field - Prior experience in customer-facing roles or account management is a plus

  • Customer Success Manager- SAAS

    2 days ago

    Pune, Maharashtra, India TechSurvi Pvt. ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the RoleAs aCustomer Success & Sales Specialist, you'll be the primary point of contact for merchants using the Retenzy app. You'll be responsible for onboarding new Shopify merchants, helping them unlock the full value of Retenzy, and driving usage, satisfaction, and retention. Your role bridges product, marketing, and tech, and your insights will...

  • ▷ Apply in 3 Minutes! SDE-II

    3 weeks ago

    Bengaluru, India ShopTrade (Shopify Premier Agency) Full time

    Job Description Position: SDE-II (Shopify Developer)Location: Bengaluru About Us: We are a full-service Shopify-focused eCommerce agency and a featured official Shopify Plus service partner committed to building and driving growth for high-growth brands. Job Description: We are looking for an experienced Shopify Developer to join our dynamic team. As a...

  • Shopify

    6 days ago

    Pune, India Acme Hr Consulting Full time

    Job code: ASSSHO2FO Shopify Developer Job Brief: Mosed Corporation is looking for a Shopify Developer who will build, develop, and maintain the company’s Shopify assets. The Shopify Developer will work with team managers, clients, and executives in developing e-commercerelated projects. Responsibilities: - Maintain the shopify store for the company. -...

  • Shopify Store Manager

    5 days ago

    India MyFashion LLC Full time

    Overview We are seeking a highly organized, tech-savvy Shopify Store Manager to oversee the daily operations, growth, and performance of our online store. This role requires someone who understands e-commerce, product merchandising, conversions, customer experience, and Shopify backend management. You should be proactive, detail-oriented, and able to run the...

  • Shopify Store Manager

    4 days ago

    India MyFashion LLC Full time

    Overview We are seeking a highly organized, tech-savvy Shopify Store Manager to oversee the daily operations, growth, and performance of our online store. This role requires someone who understands e-commerce, product merchandising, conversions, customer experience, and Shopify backend management. You should be proactive, detail-oriented, and able to run the...

  • Shopify Store Manager

    3 days ago

    India MyFashion LLC Full time

    Overview We are seeking a highly organized, tech-savvy Shopify Store Manager to oversee the daily operations, growth, and performance of our online store. This role requires someone who understands e-commerce, product merchandising, conversions, customer experience, and Shopify backend management. You should be proactive, detail-oriented, and able to run the...

  • Accounting Manager

    1 week ago

    india Shopify Full time

    About The RoleOwn end-to-end audit outcomes for our India entity while supporting broader APAC as we scale. The role mainly involves the following in addition to other activities:Auditor and regulator relationship management and planningHands-on audit execution and month-end close supportYou'll partner with Big 4 firms, drive PBC discipline, and produce...

  • Shopify Developer

    7 days ago

    Pune, Maharashtra, India Pattern® Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list.Pattern accelerates brands on global ecommerce marketplaces leveraging...

  • Shopify Developer

    2 weeks ago

    Pune, Maharashtra, India Pattern Full time ₹ 4,50,000 - ₹ 6,00,000 per year

    Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list.  Pattern accelerates brands on global ecommerce marketplaces leveraging...

  • Customer Success Executive

    2 weeks ago

    Pune, Maharashtra, India StarApps Studio Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Customer Success ExecutiveLocation: Pune (WFH)Shifts: Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM)About StarApps StudioStarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4M ARR and a goal to hit $10M, we rank...