Customer Success Manager

1 day ago


Pune, Maharashtra, India Crave Infotech Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Were looking for a dynamic Customer Success Manager to join our team

If you love building strong client relationships, ensuring smooth delivery, and creating great customer experiences — we'd love to connect.

What you'll do:

  • Be the primary point of contact for clients and drive their success
  • Ensure smooth onboarding, engagement, and retention
  • Gather regular feedback from clients to enhance satisfaction and service quality
  • Stay connected with employees working on client projects to ensure alignment and seamless delivery
  • Identify opportunities for improvement and growth

What we're looking for:

  • 3+ years of experience in Customer Success, Account Management, or Client Relations
  • Excellent communication and coordination skills
  • Proactive, customer-focused, and detail-oriented


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