People Experience Gcc Lead

At eBay we re more than a global ecommerce leader we re changing the way the world shops and sells Our platform empowers millions of buyers and sellers in more than 190 markets around the world We re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day We re in this together sustaining the future of our customers our company and our planet Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all About The Team And The Role We are seeking a proactive and hands-on HR Generalist to provide comprehensive onsite HR support for our rapidly growing Global Capability Center GCC in Bengaluru India As the first point of contact for our employees and managers you will play a crucial role in fostering a positive inclusive and high-performance culture You will be responsible for managing all aspects of the employee lifecycle from onboarding to exit while ensuring our HR operations are efficient compliant and aligned with both local needs and eBay s global objectives This role will also be responsible for establishing and developing the on-site People Operations team What You Will Accomplish New Hire Onboarding Own and continuously improve the new hire onboarding process to ensure a seamless integration into the company Partner with our talent development team to provide engaging experience during the first several months to help new hires learn eBay s business and culture HR Operations Administration Manage the end-to-end employee lifecycle processes including onboarding transfers promotions and exit formalities Maintain accurate and up-to-date employee data in our HRIS system Workday Administer local leave and benefits programs including health insurance provident fund PF and other statutory benefits and act as a liaison with the benefits team Handle all HR-related documentation such as employment contracts confirmation letters experience letters and policy acknowledgments Employee Relations Serve as the primary HR contact for employees and line managers providing guidance and support on HR-related queries policies and procedures Manage and resolve employee relations issues conducting effective thorough and objective investigations when necessary Provide day-to-day performance management guidance to line management e g coaching counseling career development disciplinary actions Deliver employee relations training to leaders Compliance Policy Management Ensure compliance with all relevant Indian labor laws and regulations e g Shops and Establishment Act PF ESI Gratuity POSH Assist in adapting and implementing global HR policies to the local context ensuring they are well-understood and consistently applied Maintain statutory records and support internal and external audits Employee Engagement Culture Champion eBay s culture and values within the GCC Drive and support local employee engagement initiatives events and wellness programs Performance Development Support the annual performance management cycle including goal setting mid-year reviews and year-end reviews as needed and in partnership with the site People Business Partner Partner with managers to identify training needs and coordinate with the Learning Development team to facilitate local training sessions as needed What You Will Bring Bachelor s degree in Human Resources Business Administration or a related field 5 years of experience in an HR Manager role preferably within a multinational technology e-commerce or shared services environment in India Must be based in or willing to relocate to Bangalore India and work onsite at least 3 days a week Strong working knowledge of Indian labor laws and statutory compliance requirements Excellent verbal and written communication skills in English Proven ability to handle confidential information with discretion and build strong relationships based on trust Proficiency in Google collaboration tools and experience with HRIS platforms specifically Workday High level of emotional intelligence and strong problem-solving skills Strong coaching mentoring and stakeholder management skills 3 years of experience in leading a team of HR professionals Preferred Qualifications Master s degree MBA PGDM in Human Resources Direct experience working in a Global Capability Center GCC Experience supporting a rapidly scaling organization SHRM-CP PHR or other relevant HR certification is a plus Please see the for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay eBay is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected status If you have a need that requires accommodation please contact us at We will make every effort to respond to your request for accommodation as soon as possible View our to learn more about eBay s commitment to ensuring digital accessibility for people with disabilities The eBay Jobs website uses cookies to enhance your experience By continuing to browse the site you agree to our use of cookies Visit our for more information