Partner Onboarding Manager High Salary

3 days ago


Pune, Maharashtra, India Avalara Technologies Full time
Job Description

- Project management skills and serve as the primary contact during the onboarding process for signed Partners, ensuring completion of partner certification and successful integration into Avalara s systems and Avalara s Partner Programme.
- Facilitate access to Avalara s Partner Portal and guide partners in utilizing its resources effectively.
- Collaborate with partners and internal stakeholders to develop a detailed sales and marketing plan to support their launch, including identifying early adopters leveraging tools, customer webinars, partner trainings, etc.
- Communicate with partners about any remaining certification requirements and support them in addressing these items.
- Basic knowledge of Avalara s APIs to answer technical related questions from Partners building a certified integration.
- Work cross-functionally with internal teams (Sales, Product, Marketing, etc.) to provide partners with the resources needed to succeed.
- Track and report on key metrics, including the number of completed launch projects for signed partners.

Key Skills and Qualification

- Cross-functional collaboration: Demonstrated across various departments and manage complex projects involving multiple stakeholders.
- Project management: Experienced in handling projects and ensuring all deliverables are met.
- Goal-oriented: A mindset, with a specific focus on tracking and achieving launch project goals for each partner.

Qualifications

- Bachelor s degree in Business, Communications, or a related field.
- 5+ years of experience in a customer success, account management, project management or partner onboarding role.
- Work collaboratively across teams and manage multiple onboarding processes simultaneously.
- Comfortable using CRM software (e.g., Salesforce), project management software, and data tracking systems.
- Experience in SaaS is preferred

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