Current jobs related to International semi voice process - Hyderabad, Telangana - Axis Services

  • International Semi-voice process

    4 weeks ago

    Hyderabad, Telangana, India Axis Services Full time

    Job DescriptionKey Responsibilities:- Respond to customer queries through email, chat, and limited voice support.- Ensure timely and professional responses to all customer interactions.- Maintain accurate documentation of customer queries and resolutions in CRM tools.- Analyze customer problems and provide appropriate solutions or escalate complex cases.-...

  • Semi Voice Process

    3 weeks ago

    Hyderabad, Telangana, India Fin Infocom Private Limited Full time

    Job DescriptionJob Description:- We are looking for enthusiastic and dynamic individuals to join our team asMenu Specialistsin our Semi Voice Process. As aMenu Specialist, you will be responsible for assisting customers with menu-related inquiries and helping them make informed decisions about food and beverages in a friendly and professional manner.- This...

  • freshers || International Semi Voice Process

    4 weeks ago

    Hyderabad, Telangana, India Axis Services Full time

    Job DescriptionKey Responsibilities:- Respond promptly to customer queries via chat, email, and limited voice calls.- Assist international clients in troubleshooting issues or answering product-related questions.- Document customer interactions accurately in CRM systems.- Ensure adherence to quality standards and process SLAs.- Maintain professionalism and...

  • Hiring For International Voice Process

    3 weeks ago

    Hyderabad, Telangana, India Axis Services Full time

    Job DescriptionHiring for International Voice Process| Max upto 5.5 LPA|EXP|CAB|process: International voice processRequired:- Qualification: Under graduation / Graduation.- Fresher / Experience's- Experience: 1 Year's experience into Customer support voice .- Good knowledge in to resolve the concerns of the customers through voice or chat- Strong...

  • International Voice Process

    4 weeks ago

    Hyderabad, Telangana, India Axis Services Full time

    Job DescriptionKey Responsibilities:- Handle international customer queries via voice calls (inbound/outbound).- Resolve product, service, billing, or technical issues promptly and professionally.- Follow up on customer interactions and ensure resolution.- Maintain accurate documentation of customer interactions using CRM tools.- Meet individual and team...

  • International Voice and Non Voice Process

    4 weeks ago

    Hyderabad, Telangana, India Axis Services Full time

    Job DescriptionKey Responsibilities:Voice Process:- Handle inbound/outbound international calls professionally.- Resolve customer queries related to products, services, or billing.- Maintain call quality standards and achieve targets such as First Call Resolution (FCR) and Customer Satisfaction (CSAT).- Escalate unresolved issues to the relevant...

  • Only 24h Left International Semi voice process

    4 weeks ago

    Hyderabad, Telangana, India Axis Services Full time

    Job DescriptionKey Responsibilities:- Interact with international customers via chat, email, and occasional voice calls.- Resolve queries related to product information, order issues, billing, technical support, etc.- Document each interaction accurately in internal systems or CRMs.- Meet process-specific KPIs such as TAT, CSAT, and First Contact...

  • Non-Voice Customer Service Representative

    2 days ago

    Hyderabad, Telangana, India beBeeCustomerService Full time ₹ 2,50,000 - ₹ 5,00,000

    Job Title: Non Voice ProcessDescriptionWe are looking for a skilled professional to join our team in a non-voice process role. The ideal candidate will have a strong background in customer service and experience working in similar environments.Key Responsibilities:Handle customer inquiries and resolve issues in a timely manner.Collaborate with internal teams...

  • International Voice

    4 weeks ago

    Hyderabad, Telangana, India Axis Services Full time

    Job DescriptionKey Responsibilities:Voice Process:- Handle inbound/outbound international customer calls.- Provide real-time assistance for issues related to products, orders, services, billing, or tech support.- Escalate unresolved queries to higher support levels if required.- Maintain high standards of call quality, accuracy, and customer...

  • International Voice Process

    2 weeks ago

    Hyderabad, Telangana, India Ur Turn Consulting & Services Full time

    Job DescriptionWe Are for Hiring International Voice Process....Greetings from UR TURNDo you dream of securing a job with a top-notch Company Where we, UR TURN, we listen to what you want to be doing and try to align you with a position that best fits your goals going forward. We, as a recruitment firm, have had an excellent track record of hiring for some...

International semi voice process

4 weeks ago

Hyderabad, Telangana, India Axis Services Full time
Job Description

Key Responsibilities:

- Respond to customer inquiries via chat and email, with occasional voice support.
- Assist with account-related, billing, or technical queries.
- Provide prompt, accurate, and professional responses.
- Escalate complex issues to senior teams as needed.
- Maintain logs and update internal systems accurately.
- Meet performance metrics including response time, accuracy, and customer satisfaction.

Eligibility Criteria:

- Education: Any Graduate (B.A, B.Com, BBA, B.Sc, BCA, etc.). Final-year students waiting for results may also apply.
- Experience: Freshers preferred. No prior BPO experience required.
- Typing Speed: Minimum 30 WPM with good accuracy.
- Communication Skills:
- Written English: Strong grammar, spelling, and comprehension.
- Spoken English: Basic spoken English for occasional calls (training provided).

Key Skills:

- Customer-centric approach and willingness to learn.
- Good email/chat etiquette.
- Ability to multitask and work in a fast-paced environment.
- Basic computer knowledge (MS Office, Browsing, Email).