Customer Service

21 March 2023 CUSTOMER SERVICE - VOICE PROCESS role in DAY SHIFT with Leading Courier brand. **Monday to Saturday (9 am to 9 pm any 9 hours) Sunday is fixed off** Below is Job Role: - Responsible for providing high quality service to all customers as per the defined service parameters and coordinating with internal departments for timely pickup /...

**Job ID**: Customer Service Executive **Role**: Customer Service Executive **Department**: Operations - Customer Service **Location**: Andheri East, Mumbai, Maharashtra **Designation**: Executive to Associate Manager **Reporting structure for the position**: Head - Operations - Customer Service **No of Position Vacant**: 1 - Preparing & sending...

We are looking for a call centre executive to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided at its best quality. **Responsibilities**: Handle many inbound calls to customers and clients. Identify the needs of customers,...

Skills: - Collaborate with healthcare professionals and other team members to escalate and resolve complex patient issues effectively. - Document all patient interactions and relevant information accurately in the customer service database. - Handle sensitive and confidential patient information with the utmost care and compliance to privacy laws. -...

**Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....

**Job description**: - Experience in HVAC (Air conditioning system) industry. - Maintaining records of customer service requests in the CRM system or logging complaints in Excel. - Coordinating with field technicians or service teams to schedule appointments for repairs as per customer needs. - Making and submitting repair quotes and AMC...

Hiring for **Customer Service Executive** Pure Day Shift Salary upto 25k in hand Monday To Saturday Working Fix Shift Timing No Rotational Shifts Graduation Mandatory Min 6 months exp in any BPO domain **Good Communication skills required** Location - **Chandivali, Andheri (East)** Sunny 9637300600 **Job Types**: Full-time, Permanent **Salary**:...

CUSTOMER SERVICE, Fluent English SSC & HSC Passed. 6 month minimum bpo experience ( Either International or Domestic BPO Experience). **Salary**: ₹20,000.00 - ₹40,000.00 per month **Benefits**: - Commuter assistance Schedule: - Rotational shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Mumbai, Maharashtra:...

**NEET ADVISOR is the first mover & market leader in education consulting business. It’s founded by Engineers, Comprising of an energetic, enthusiastic and creative team.** We provide career guidance services to students aspiring for bright future in India and abroad. We work with top schools, JEE/NEET coaching institutions for helping their students in...

**Job description** **Responsibilities & KRA: - ** 1. Researching prospects and generating leads. 2. Contacting New and existing customers on the phone to generate revenue. 3. Handling customer questions, inquiries, and complaints. 4. Preparing and sending quotes and proposals. 5. Building and maintaining a CRM database. 6. Meeting daily, weekly, and...

_**Kotak securities **_ - **Criteria**_ Only Graduates - 6 Months+ Year of Any BPO Experienced can apply - **Job Profile-**_ - Have to resolute customers query over call - Should be between 18 to 35 Years - **Shift Timing**_ Male/Females Day Shift 8 am to 8 PM (Any 9hrs) 1 Rotational Week Off. **Salary**: Any BPO Exp-31k in hand+3900 traveling...

As a chat agent, you’ll be responsible for providing quick, effective customer service through live chat. Some key duties include: Greeting customers when they initiate a chat session Asking questions to understand the customer’s issue Providing accurate answers to customer questions Troubleshooting technical issues or problems with orders Explaining...

**Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....

**Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....

Handling Coordination for Clients (Air & Ocean) - Co-ordination with local console agents for Import shipment updates. - Sending DSR to all party’s on daily basis. - Preparing Import document in Visual Impex (Handling under license scheme FPS,FMS,DEES and SHIS, etc) - Following up with Custom Clearance team for further clearance. - Update data/Remarks...

**Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....

We have following opening with a logistic company located at Sion, Mumbai. Designation **:Customer Service Executive (Female only)** Qualification : Graduation Experience : 5-8 years Location : Mumbai, Sion East Reporting to : MD Industry: Custom House Agent Age Limit: 25 to 30 years **Job Description**: 1. Knowledge about customs procedures and Exim...

1. Location: Airoli 2. Handling Inbound calls (US Customer Service) 3. Need to Handle Ecommerce Related Queries 4. Designation: CSA 5. Excellent communication skills needed 6. HSC/ Graduate Fresher or with Minimum 6 Months of Customer Service Experience. 7. Shift Timing 24*7 rotational shift 8. Week off-2 Rotational week off between Monday till Sunday 9....

Co odinating with Sales and pricing for container booking. - Placing bookings with Shipping lines, following up with lines, validating and confirming all shipment bookings - Building customer relationships and providing excellent customer service - Excellent verbal and written communication skills - Fetching and issuing correct vessel schedule from shipping...

KEY RESPONSIBILITIES: The responsibilities for this position include but are not limited to: - Day to Day operational oversight of Service Delivery to include Return, Repair, Exchange, Advanced Exchange, On-Site Repair, Walk-In Repair, Depot Repair - Submission and monitoring of service requests within vendor and/or internal systems - Handling customer...