Customer Service Executive

1 month ago


Andheri Mumbai Maharashtra, India Geeta Shipping And Clearing Services Pvt Ltd. Full time

Handling Coordination for Clients (Air & Ocean)
- Co-ordination with local console agents for Import shipment updates.
- Sending DSR to all party’s on daily basis.
- Preparing Import document in Visual Impex (Handling under license scheme FPS,FMS,DEES and SHIS, etc)
- Following up with Custom Clearance team for further clearance.
- Update data/Remarks daily in Visual Impex.
- Handling PAN India Level Licensing for ABB Ltd.
- Working in SAP System for uploads.
- Handling Excise Department and tracking for In-bonding and Ex-bonding consignment.
- Sending quarterly and monthly statement in Impex Management for Sea Division.
- Compulsory Audit of B/E (All Sea documents) before Icegate submission.
- To co-ordinate between Customers and operations Team to ensure smooth clearance.
- To monitor the performance of the w.r.t the TAT (turnaround time) in clearance of the shipment in order to ensure utmost efficiency in operations along with all necessary supporting.
- Ensuring timely receipt of post clearance files from operations along with all necessary supporting.

15. Maintain and monitor whether all Sea Shipment clearances are as per ISO standard.

Any other work/responsibility assigned by the HOD/Director from time to time.

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Andheri, Mumbai, Maharashtra, Mumbai - 400059, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 2 years (preferred)
- Total: 2 years (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9821888407



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