Customer Service
3 weeks ago
**Job ID**: Customer Service
**Role**: Customer Service Executive
**Department**: Operation Customer Service
**Location**: Andheri East, Mumbai, Maharashtra
**Designation**: To Be Discussed
**Reporting structure for the position**: Head - Operation Customer Service
**No of Position Vacant**: 1
- Preparing & sending various MIS reports to concerned departments
- Conducting root cause analysis of complaints
- Enterprise monitor tracking, analyzing calls in the queue & abandoned calls
- Managing & continuously improving the team's performance and quality parameters & scores
- Updating the team on new developments within the company & markets
- Co-ordination with other departments regarding enquiries & complains
**Education**: Bachelor's degree or related field
**Exp. Required in Years**: 2- 5 years of relevant experience in stock broking
**Compensation**: Confidential
**Hiring process/round of interviews**: Behavioral & technical interviews
**Expected Notice Period**: 30 days
-
Customer Service
4 weeks ago
Andheri, Mumbai, Maharashtra, India Cheri Angel Consulting Full time21 March 2023 CUSTOMER SERVICE - VOICE PROCESS role in DAY SHIFT with Leading Courier brand. **Monday to Saturday (9 am to 9 pm any 9 hours) Sunday is fixed off** Below is Job Role: - Responsible for providing high quality service to all customers as per the defined service parameters and coordinating with internal departments for timely pickup /...
-
Customer Service
4 weeks ago
Andheri, Mumbai, Maharashtra, India Asit C Mehta Investment Interrmediates Full time**Job ID**: Customer Service Executive **Role**: Customer Service Executive **Department**: Operations - Customer Service **Location**: Andheri East, Mumbai, Maharashtra **Designation**: Executive to Associate Manager **Reporting structure for the position**: Head - Operations - Customer Service **No of Position Vacant**: 1 - Preparing & sending...
-
Customer Service Executive
4 weeks ago
Andheri, Mumbai, Maharashtra, India Empric Outsourcing Pvt Ltd Full timeWe are looking for a call centre executive to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided at its best quality. **Responsibilities**: Handle many inbound calls to customers and clients. Identify the needs of customers,...
-
Customer Service Associate
4 weeks ago
Andheri, Mumbai, Maharashtra, India Fugetron Corporation Crescent Global IT Services Pvt.ltd Full timeSkills: - Collaborate with healthcare professionals and other team members to escalate and resolve complex patient issues effectively. - Document all patient interactions and relevant information accurately in the customer service database. - Handle sensitive and confidential patient information with the utmost care and compliance to privacy laws. -...
-
Customer Service Executive
4 weeks ago
Andheri, Mumbai, Maharashtra, India Shaadi.Com Full time**Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....
-
Customer Service Executive
2 weeks ago
Andheri, Mumbai, Maharashtra, India Exemplarii HR Consulting LLP Full time**Job description**: - Experience in HVAC (Air conditioning system) industry. - Maintaining records of customer service requests in the CRM system or logging complaints in Excel. - Coordinating with field technicians or service teams to schedule appointments for repairs as per customer needs. - Making and submitting repair quotes and AMC...
-
Customer Service
4 weeks ago
Mumbai, India Tech Mahindra business service Full timeCUSTOMER SERVICE, Fluent English SSC & HSC Passed. 6 month minimum bpo experience ( Either International or Domestic BPO Experience). **Salary**: ₹20,000.00 - ₹40,000.00 per month **Benefits**: - Commuter assistance Schedule: - Rotational shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Mumbai, Maharashtra:...
-
Customer Service Assistant
4 weeks ago
Andheri, Mumbai, Maharashtra, India Coral Bling Services Private Limited Full timeHiring for **Customer Service Executive** Pure Day Shift Salary upto 25k in hand Monday To Saturday Working Fix Shift Timing No Rotational Shifts Graduation Mandatory Min 6 months exp in any BPO domain **Good Communication skills required** Location - **Chandivali, Andheri (East)** Sunny 9637300600 **Job Types**: Full-time, Permanent **Salary**:...
-
Customer Service Advisor
6 days ago
Andheri, Mumbai, Maharashtra, India NEET ADVISOR PVT. LTD. Full time**NEET ADVISOR is the first mover & market leader in education consulting business. It’s founded by Engineers, Comprising of an energetic, enthusiastic and creative team.** We provide career guidance services to students aspiring for bright future in India and abroad. We work with top schools, JEE/NEET coaching institutions for helping their students in...
-
Customer Service Executive
5 days ago
Andheri, Mumbai, Maharashtra, India eMediWrite Pvt Ltd Full time**Job description** **Responsibilities & KRA: - ** 1. Researching prospects and generating leads. 2. Contacting New and existing customers on the phone to generate revenue. 3. Handling customer questions, inquiries, and complaints. 4. Preparing and sending quotes and proposals. 5. Building and maintaining a CRM database. 6. Meeting daily, weekly, and...
-
Customer Service Associate
6 days ago
Andheri, Mumbai, Maharashtra, India Tech Mahindra Full time_**Kotak securities **_ - **Criteria**_ Only Graduates - 6 Months+ Year of Any BPO Experienced can apply - **Job Profile-**_ - Have to resolute customers query over call - Should be between 18 to 35 Years - **Shift Timing**_ Male/Females Day Shift 8 am to 8 PM (Any 9hrs) 1 Rotational Week Off. **Salary**: Any BPO Exp-31k in hand+3900 traveling...
-
Customer Service Chat Representative
4 weeks ago
Andheri, Mumbai, Maharashtra, India infinzi Full timeAs a chat agent, you’ll be responsible for providing quick, effective customer service through live chat. Some key duties include: Greeting customers when they initiate a chat session Asking questions to understand the customer’s issue Providing accurate answers to customer questions Troubleshooting technical issues or problems with orders Explaining...
-
Vip Customer Service Executive
7 days ago
Andheri, Mumbai, Maharashtra, India Shaadi.Com Full time**Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....
-
Vip Customer Service Executive
7 days ago
Andheri, Mumbai, Maharashtra, India Shaadi.Com Full time**Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....
-
Customer Service Executive
6 days ago
Andheri, Mumbai, Maharashtra, India Shaadi.Com Full time**Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....
-
Customer Service Executive
7 days ago
Andheri, Mumbai, Maharashtra, India Geeta Shipping And Clearing Services Pvt Ltd. Full timeHandling Coordination for Clients (Air & Ocean) - Co-ordination with local console agents for Import shipment updates. - Sending DSR to all party’s on daily basis. - Preparing Import document in Visual Impex (Handling under license scheme FPS,FMS,DEES and SHIS, etc) - Following up with Custom Clearance team for further clearance. - Update data/Remarks...
-
Customer Service Executive
5 days ago
Mumbai, India Talent Corner HR Service Ltd Full timeWe have following opening with a logistic company located at Sion, Mumbai. Designation **:Customer Service Executive (Female only)** Qualification : Graduation Experience : 5-8 years Location : Mumbai, Sion East Reporting to : MD Industry: Custom House Agent Age Limit: 25 to 30 years **Job Description**: 1. Knowledge about customs procedures and Exim...
-
Customer Service Associate
4 weeks ago
Mumbai, India SUTHERLAND GLOBAL SERVICE PRIVATE LIMITED Full time1. Location: Airoli 2. Handling Inbound calls (US Customer Service) 3. Need to Handle Ecommerce Related Queries 4. Designation: CSA 5. Excellent communication skills needed 6. HSC/ Graduate Fresher or with Minimum 6 Months of Customer Service Experience. 7. Shift Timing 24*7 rotational shift 8. Week off-2 Rotational week off between Monday till Sunday 9....
-
Customer Service
2 days ago
Mumbai, Maharashtra, India Rushabh Sealink And Logistic Pvt Ltd Full timeCo odinating with Sales and pricing for container booking. - Placing bookings with Shipping lines, following up with lines, validating and confirming all shipment bookings - Building customer relationships and providing excellent customer service - Excellent verbal and written communication skills - Fetching and issuing correct vessel schedule from shipping...
-
Customer Service(North America Process)
5 days ago
Andheri, Mumbai, Maharashtra, India Aluco Glazing Full timeKEY RESPONSIBILITIES: The responsibilities for this position include but are not limited to: - Day to Day operational oversight of Service Delivery to include Return, Repair, Exchange, Advanced Exchange, On-Site Repair, Walk-In Repair, Depot Repair - Submission and monitoring of service requests within vendor and/or internal systems - Handling customer...