Customer Service Executive

3 weeks ago


Andheri Mumbai Maharashtra, India Shaadi.Com Full time

**Company Overview**:
**Key Responsibilities**:
2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction.

4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets.

5. **Documentation**: Maintain accurate and detailed records of customer interactions and transactions.

6. **Collaboration**: Work closely with cross-functional teams to ensure a cohesive and positive customer experience.

**Qualifications**:
1. Minimum of 6 months of experience in customer support or sales.

2. Excellent communication skills, both written and verbal.

3. Strong problem-solving abilities and attention to detail.

4. Customer-centric mindset with a passion for helping others.

5. Ability to work in a fast-paced environment.

6. Basic computer skills and familiarity with CRM systems.

**Benefits**:

- Competitive salary
- Health and dental insurance
- Career growth opportunities
- Positive and vibrant work environment

**Job Types**: Full-time, Permanent

**Salary**: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer service/Sales: 1 year (required)

**Language**:

- English (required)
- Gujarati (required)

Work Location: In person



  • Andheri, Mumbai, Maharashtra, India Zoof software Solutions Full time

    Looking for fresher customer service executive for logistics company Pace Projects. We are an international logistics company focusing on timely and efficient deliveries. What we require: 1) Solve customer queries and inquires 2) Track shipments and inform customers where they are 3) Be prompt and quick in resolve issues 4) Escalate shipments that are...


  • Andheri, Mumbai, Maharashtra, India M5C LOGISTICS Pvt .ltd. Full time

    **Key Skills**: - Proficient in customer handling and resolving inquiries - Demonstrated ability to work under pressure and meet deadlines - Excellent problem-solving skills and the ability to think critically - Outstanding verbal and written communication skills - Previous experience in handling customer service responsibilities is preferred **Previous...


  • Andheri, Mumbai, Maharashtra, India Tresbien HR Staffing Full time

    Greetings from Tresbien HR! Hiring Customer Service Executive -Fresher for a Insurance TPA Co at Andheri - Mumbai. Freshers Welcome. Exp - Fresher - 6 Months Experience. Qualification - Ang Graduate. About Co-Insurance TPA Co. **Role Description** This is a full-time on-site role for a Customer Service Executive located in Mumbai. The Customer Service...

  • Customer Service

    1 month ago


    Andheri, Mumbai, Maharashtra, India Asit C Mehta Investment Interrmediates Full time

    **Job ID**: Customer Service Executive **Role**: Customer Service Executive **Department**: Operations - Customer Service **Location**: Andheri East, Mumbai, Maharashtra **Designation**: Executive to Associate Manager **Reporting structure for the position**: Head - Operations - Customer Service **No of Position Vacant**: 1 - Preparing & sending...

  • Customer Service

    1 month ago


    Andheri, Mumbai, Maharashtra, India Asit C Mehta Investment Interrmediates Full time

    **Job ID**: Customer Service **Role**: Customer Service Executive **Department**: Operation Customer Service **Location**: Andheri East, Mumbai, Maharashtra **Designation**: To Be Discussed **Reporting structure for the position**: Head - Operation Customer Service **No of Position Vacant**: 1 - Preparing & sending various MIS reports to concerned...


  • Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full time

    A Social Media Specialist is a skilled professional responsible for developing and executing social media strategies. They create engaging content, optimize company pages, and foster community interaction. With expertise in social media marketing and analytics, they drive customer engagement, website traffic, and revenue growth. **Job Types**: Full-time,...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Bengali Process)** **Job Details & Requirements** **Designation: Customer Service Associate (Bengali Process)** Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak Bengali...

  • Customer Service

    4 days ago


    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...


  • Andheri East, Mumbai, Maharashtra, India New Delux Logistics Pvt Ltd Full time

    **Minimum Experience**: 2 to 3 years in Freight forwarding Industry. **Education Requirement**:Diploma in Logistics & Supply chain or Graduation from Government Recognized university. - Pricing, Sending quotes to the customers - Co-ordination with Overseas freight forwarders - Execution of the shipment from pricing to delivery to customers **NOTE:...


  • Andheri, Mumbai, Maharashtra, India Little Black Hijab Full time

    Full time Role **JOB DESCRIPTION**: - Answering Instagram and Facebook DMS/Messages - Answering Instagram and Facebook Comments - LBH Customer Service Live Chat (_from_ 11-7 pm) - Answer incoming calls _from_ customers **CANDIDATE PROFILE**: - Must have some prior experience in the Customer Service job role - Leadership role - Fluent in English and...


  • Andheri, Mumbai, Maharashtra, India Aluco Glazing Full time

    1. Calling existing and potential customers to persuade them to purchase/renew company products and services 1. Accurately record details of customers’ purchase orders 2. Processing all customer purchases accordingly 3. Generating promising leads for the outside sales team to pursue 4. Using sales scripts proffered by the company to drive sales and...


  • Mumbai, Maharashtra, India Paramount Health Services Full time

    **Company Description** Paramount Health Services(TPA) Pvt. Ltd. (PHS) is a Third Party Administrator (TPA) in the Health Insurance Sector, servicing all insurance companies. PHS adds value to basic health insurance policies for individuals through its network of healthcare service providers, medical care standardization, claims management, client...


  • Andheri, Mumbai, Maharashtra, India Exemplarii HR Consulting LLP Full time

    **Job description**: - Experience in HVAC (Air conditioning system) industry. - Maintaining records of customer service requests in the CRM system or logging complaints in Excel. - Coordinating with field technicians or service teams to schedule appointments for repairs as per customer needs. - Making and submitting repair quotes and AMC...


  • Andheri, Mumbai, Maharashtra, India Exemplarii HR Consulting LLP Full time

    **Job description**: - Experience in HVAC (Air conditioning system) industry. - Maintaining records of customer service requests in the CRM system or logging complaints in Excel. - Coordinating with field technicians or service teams to schedule appointments for repairs as per customer needs. - Making and submitting repair quotes and AMC...


  • Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Location: Onsite at Mihan, Nagpur Process Type**:Voice ( Malayalam, English & Hindi)** Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC **Salary**: ₹17000 Gross Per Month Shift Duration: 8 hours Shift Window: 9am - 9pm Week Off Pattern: Rotational Week Off Count: One week off **Key Responsibilities**: -...


  • Andheri, Mumbai, Maharashtra, India Digital placement Full time

    We are looking for customer service executive and also for chat process Eligibility: - Graduation with minimum 6 months of customer service or backed experience required. Must have excellence communication in English. Work from office process. Working hour's: - 8am to 8pm any 9 hours of shifts. Week off: - Any one rotational Saturday or...


  • Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring For BPO Customer service international Evening shift 5pm to 2 am Must have experience in BPO for Customer service executive Minimum 1 Years of experience Required in escalation/complaint handling **Freshers with Excellent comms required **Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing...


  • Mumbai, Maharashtra, India Quick India Logistics Pvt Ltd Full time

    **About Company** India's Top Logistics firm has over 32000 channel partners, a team of 2000+ dedicated professionals, and round-the-clock service we have emerged as the most favored channel partners for our customers. Our key focus is to ensure our customers are provided with world-class Logistics services and **ISO Certified(9001-2015).** We at QILPL...


  • Mumbai, Maharashtra, India SBI Mutual Fund Full time

    We are looking to hire a Customer Service Executive to bring in excellence in service in Mumbai. Candidate needs to be service oriented, excellent communicator and able to handle customer inquiries accurately, promptly and within TAT.


  • Andheri, Mumbai, Maharashtra, India EINSATZ Technologies Full time

    Male or Female both are welcome. - Average, Basic, Good English Speaking or Excellent English Speaking. - Salary depends upon the final interview or process selection. - Job nature only Lead Generation Process (Convince to the customer for Appointment) - Salary Fixed on Attendance. - Huge incentives as per performance. **Job Types**: Full-time, Regular /...