Customer Success Support

2 weeks ago


Mohali, India SRP US Logistics Full time

**Customer Success Executive Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures. Planning the training and standardization of service delivery.
- Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Customer Support Executive

**Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 3 years experience.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.

Or come for a walk-in interview anytime between 4 PM to 8 PM from Monday to Friday.

Address:
SRP US Logistics - SRP Digital Services
601, PN Tower,
Opp. bestech towers, sec 66 Mohali
Contact person - Meenal Sethi
+91 9875905677
HR Department

**Job Types**: Full-time, Permanent

**Salary**: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Commuter assistance
- Food provided
- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Night shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Mohali - 160062, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9875905677



  • Mohali, India SRP US Logistics Full time

    **Customer Success Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. Planning the training and standardization of service delivery. - Monitoring the work of individual...


  • Mohali, India Ventla India Pvt Ltd Full time

    **Job Brief**: As a **Customer Success Executive** at Ventla India, you will play a crucial role in understanding and aligning with customers' business objectives. You'll collaborate with internal departments to provide an exceptional service experience. The role demands technical acumen, a customer-centric attitude, and a passion for learning new...


  • Mohali, India Ventla India Pvt Ltd Full time

    **Job Brief**: As a **Customer Success Executive** at Ventla India, you will play a crucial role in understanding and aligning with customers' business objectives. You'll collaborate with internal departments to provide an exceptional service experience. The role demands technical acumen, a customer-centric attitude, and a passion for learning new...


  • Mohali, India Boost Tech Full time

    Own the overall relationship with assigned clients, managing on-boarding, implementation, training, and ensuring retention. - Act as an intermediary between clients and engineers, supporting clients with technical questions. - Maintain in-depth knowledge of Company's products/services and clients' business issues. - Develop customer success strategies, best...


  • Mohali, India Suffescom Solutions Pvt. Ltd Full time

    **Job Brief**: We are looking for a technically savvy Customer support executive who possesses a strong drive for results. Duties for the customer support executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on-boarding and training clients, and...


  • Mohali, India Suffescom Solutions Pvt. Ltd Full time

    **Job Brief**: We are looking for a technically savvy Customer support executive who possesses a strong drive for results. Duties for the customer support executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on-boarding and training clients, and...

  • International Voice

    2 months ago


    Mohali, India NR Success Manpower Solutions Full time

    **Job description** **Job Title**:Customer support executive. (Voice process).** **Location**:Chandigarh / Mohali/ Panchkula** **Experience**: 0 - 1years **Salary 2.50 to 4.5LPA and incentives.** **For more information** **Qualification: Any Graduate / Undergraduate with minimum 0-1 year experience into** **International Voice Process** **Skills...


  • Mohali, India Boost Tech Full time

    **We are hiring** **About**: **T**his organization is an event enhancing platform for companies who want to bring people closer and build inclusive, genuine interactions for their conferences, customer events, or employee engagement activities in any setting: live, virtual, or hybrid. From the humble roots of a mobile app, Ventla has grown into supporting...


  • Mohali, India Boost Tech Full time

    **We are hiring for Customer Success Executive-International Process (Female only)** **About**: **T**his organization is an event enhancing platform for companies who want to bring people closer and build inclusive, genuine interactions for their conferences, customer events, or employee engagement activities in any setting: live, virtual, or hybrid. From...


  • Mohali, India Aether Software Solutions Pvt. Ltd. Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...


  • Mohali, India NR Success Manpower Solutions Full time

    **Job description** Greeting from NR SUCCESS MANPOWER SOLUTIONS. **You can call or what's** **app to Ms. Nisha Kushwaha at +91-7415025071.Pl Call in between (10:00 AM to 7:00 PM) Only** **We are hiring customer Service/Support profile for our multiple clients & Processes.The job location could be Chandigarh/Mohali.** **Mandatory Conditions to apply-** -...


  • Mohali, Punjab, India Team work Full time

    Job Title: Customer Success Executive (Communication Specialist) Location: C-157, Tynor Hi St, Phase 7, Industrial Area, Sector 73, Sahibzada Ajit Singh Nagar, Punjab 160055 Experience: 6 month in sales/Key Account Management (KAM) Education: Graduate Language Proficiency: Excellent written and oral communication skills in English and Hindi Key...


  • Mohali, India Bridging Technologies Full time

    **Let's work together**: Bridgingites are curious, friendly, compassionate, independent, self-driven, collaborative, self-motivated, transparent, supportive and most importantly awesome team players. **Benefits & Perks**: - Awesome office space - Daily meals in Bridging for day & night shifts - Quarterly events and Rewards & Recognitions Success starts...


  • Mohali, India Colossus Ventures India Full time

    Company: Colossus Ventures India Department: Customer Sales Sub-Department: Customer Success Description **Responsibilities**: - Maintaining A Positive, Empathetic And Professional Attitude Toward Customers At All Times. - Responding Promptly To Customer Inquiries. - Communicating With Customers Through Various Channels. - Acknowledging And Resolving...


  • Mohali, India John Deere Full time

    Title: CUSTOMER SUPPORT REPRESENTATIVE - 95655 Primary Location: Indien (IN) - Punjab - Mohali Organizational Group: A&T SM Ag&Turf/R1/R2 Personnel Area: JD India-Branch Function: Customer & Product Support GJE Job Title: Customer Support Representative III Job Grade: 06 Exemption Status: Exempt Hiring Manager: Satvinder S Singh Title: CUSTOMER SUPPORT...


  • Mohali, India NR Success Manpower Solutions Full time

    **Job description** **About the Job**: Are you a self-motivated individual, have excellent customer service skills, and love learning about new technology? Then this is the role for you! Were looking for a Customer Service Associate **Contact Person - Nisha** **Contact number - 7415025071** **As a Customer Service Associate - Non-Voice, You Will** -...


  • Mohali, India NR Success Manpower Solutions Full time

    Amazing opportunity for Fresher's to start your carrier with MNC Organisation Hiring For Customer Support Adviser/executive for US process - Voice Process Shift - Rotational shift ** Excellent verbal communication skills only** - Prior experience in International process will be an added advantage - Fresher & Experience Both Can apply, - **Work from...

  • Customer Support

    3 weeks ago


    Mohali, India Antier Solutions Full time

    **Requisites**: - Should be able to operate an online product. - Good knowledge to work with the Backend of the software. - Troubleshooting technical issues diagnosing and repairing faults resolving network issues - Configuring software after speaking to the Customers/Clients to quickly get to the root of their problem - Provide assistance to Team...

  • Customer Support

    4 days ago


    Mohali, India Bridging Technologies Full time

    **Bridging Technologies is hiring for Customer Service Agent** **Experience**:1+ years in theinternational voice process **Location**:Mohali **Job Summary** We are hiring a Customer Service Agent to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication...

  • Customer Support

    4 days ago


    Mohali, India Oconnect Associates Full time

    We are hiring for customer support at Teleperformance. CTC: - 18000 per month location: - Mohali, Punjab Graduation in any degree is compulsory. A person having good communication skills is must. He/ she has to join immediately. Thanks & Regards Supriya Arora **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: Up to ₹18,000.00 per...