Customer Success Associate

6 months ago


Mohali, India Venture Quest Full time

Being the first point of contact for customers and handle all customer inquiries

Assisting customers with any issues or problems they have

Answering customer questions and providing information about the company’s products and services

Recording customer feedback and suggestions

Must be comfortable in rotational shifts

UG/ Grad

Fresher/ Experienced

Immediate joiners only

Work from office only

Excellent communication skills

Excellent communication skills

Strong customer service skills

Organization skills and ability to work independently

Patience and ability to stay calm under pressure

Problem-solving skills

**Perks and benefits**

Good Salary & Incentives
5 days working
EPF & ESI

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹15,000.00 - ₹37,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Schedule:

- Rotational shift
- US shift

Supplemental pay types:

- Performance bonus
- Shift allowance

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- English (required)
- Hindi (required)

Ability to Commute:

- Mohali, Punjab (preferred)

Ability to Relocate:

- Mohali, Punjab: Relocate before starting work (preferred)

**Speak with the employer**
+91 8445608191



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