Customer Success Associate
2 weeks ago
Being the first point of contact for customers and handle all customer inquiries
Assisting customers with any issues or problems they have
Answering customer questions and providing information about the company’s products and services
Recording customer feedback and suggestions
Must be comfortable in rotational shifts
UG/ Grad
Fresher/ Experienced
Immediate joiners only
Work from office only
Excellent communication skills
Excellent communication skills
Strong customer service skills
Organization skills and ability to work independently
Patience and ability to stay calm under pressure
Problem-solving skills
**Perks and benefits**
Good Salary & Incentives
5 days working
EPF & ESI
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹15,000.00 - ₹37,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Schedule:
- Rotational shift
- US shift
Supplemental pay types:
- Performance bonus
- Shift allowance
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
- Hindi (required)
Ability to Commute:
- Mohali, Punjab (preferred)
Ability to Relocate:
- Mohali, Punjab: Relocate before starting work (preferred)
**Speak with the employer**
+91 8445608191
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