![Colossus Ventures India](https://media.trabajo.org/img/noimg.jpg)
Customer Success Executive Fresher
2 weeks ago
Company: Colossus Ventures India
Department: Customer Sales
Sub-Department: Customer Success
Description
**Responsibilities**:
- Maintaining A Positive, Empathetic And Professional Attitude Toward Customers At All Times.
- Responding Promptly To Customer Inquiries.
- Communicating With Customers Through Various Channels.
- Acknowledging And Resolving Customer Complaints.
- Knowing Our Products Inside And Out So That You Can Answer Questions.
- Processing Orders, Forms, Applications, And Requests.
- Keeping Records Of Customer Interactions, Transactions, Comments And Complaints.
- Communicating And Coordinating With Colleagues As Necessary.
- Providing Feedback On The Efficiency Of The Customer Service Process.
- Managing A Team Of Junior Customer Service Representatives.
- Ensure Customer Satisfaction And Provide Professional Customer Support.
**Job Type**: Full-Time
**Salary**: ₹15,000.00 - ₹45,000.00 Per Month
Schedule: Night Shift
Supplemental Pay Types: Commission Pay Performance Bonus
Ability To Commute/Relocate:
Sector 67 Mohali, Mohali - 160062, Punjab: Reliably Commute Or Planning To Relocate Before Starting Work (preferred)
Experience: Fresher to 4 years in BPO
Total Work: 1 Year (preferred)
BPO: 03 Months To 3 Year (required)
**Salary**: ₹16,000.00 - ₹50,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
Day range:
- Monday to Friday
Shift:
- Night shift
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Mohali, Punjab: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- total work: 1 year (preferred)
- BPO: 1 year (preferred)
Work Location: In person
*Speak with the employer* +91 9988109101
**Salary**: ₹16,193.94 - ₹45,283.76 per month
Day range:
- Monday to Friday
Shift:
- Night shift
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- sebiz square, Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Business development: 1 year (required)
- Lead generation: 1 year (required)
- total work: 1 year (required)
- Sales: 1 year (required)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9988109101
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