Customer Support Executive

6 months ago


Mohali, India Virtual Oplossing Full time

Represent the customer in all aspects of the business.
- Present the perspective of customer in internal meetings involving business and product decisions.
- Ensure a great customer experience.

**Tasks**
- Speaking to customers to understand their goals and requirements and providing inputs to the business and product teams
- Solve issues, questions, and concerns
- Ensure all the commitments to the customers are met by coordinating with various internal departments
- Maintain accurate data of all aspects relating to the customers
- Excellent written & verbal communication skills
- Empathy to understand customer needs and pains
- Adaptable in a fast-paced, start-up environment

**Experience**
- : 1 years of minimum Experience in customer query handling

**Role**
- : Customer Success Associate

**Functional Area**
- : International BPO Voice Process

**Experience**
- : 5 years in same field

**Job Type**
- : Full Time, Permanent

**Education**
- : Any Graduate or above

**Salary**
- : ₹15,000.00 - ₹30,000.00 per month

**Schedule**
- : Day shift, Monday to Friday, US shift

**Ability to commute/relocate**
- : Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
- If any one interested kindly share the resume at



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