Customer Experience Assistant

**Job Summary** **Company Description**: **Designation**: Customer Experience Executive - Social Media **Summary**: You will be responsible for offering gifting recommendations; act as a gifting consultant and liaison between customers and company. You will assist customers with orders, errors, any kind of complaints, product related questions, billing,...

ob Description Functional responsibilities 2. Outcall customers to provide resolution. 3. Coordinate with other departments - especially Airport, call center, and finance to resolve customer complaints and queries and provide resolution to customers. 4. Responding to the high volume of customer queries and complaints Behavioural competency 1. Eagerness...

We are on the hunt for our next Customer Service Champion!As part of the Zomato Associate Accelerator Program (ZAAP ), you will join a group of passionate peers to address the pressing needs and concerns of our online ordering customers and elevate the standard of Zomato's customer service.Here, you're not just an Associate; you are on the path to...

Job Title: Customer Experience Strategy ManagerReporting to Senior Manager, Consumer Experience Strategy and OperationsLocation: Gurgaon, Cyber HubAbout noonnoon.com is a technology leader with a simple mission: to be the best place to buy and sell things. In doing this we hope to accelerate the digital economy of the Middle East, empowering regional talent...

About AgodaAgoda is a leading online travel booking platform offering accommodations, flights, and more. Our innovative technology connects travelers with over 3.6 million accommodations worldwide. As part of Booking Holdings and with a diverse team of 6,000+ employees from 90+ nationalities, we foster a creative and collaborative work environment focused on...

**About Vetic**: Vetic is a seed-funded startup founded by Gaurav Ajmera, an IIT Delhi Alumnus Ex-COO, OYO & Ex -CBO, Pristyn Care. Vetic focuses on integrating technology to provide the best-in-class medical experience while bridging the gap in pet healthcare by providing accessible and modern infrastructure for pets, ensuring convenience for pet parents....

We are looking for a customer experience associate to join our team with the objective of serving our customers better and proactively. **Responsibilities**: 2. Analyzing customer feedback on product ranges and new releases, as well as preparing reports. 3. Resolve customer complaints and provide appropriate solutions within the defined timelines. 4. Call...

The Operations -Manager- Customer ExperienceTBO–( Gurgaon tbo.com Office Address: Floor 22, Tower C, Epitome Building No. 5,DLF Cyber city, DLF phase 2,Gurgaon - 122002, Haryana, IndiaTBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify...

About the job:Key responsibilities:Interact with customers via phone, email, and in-person to address their queries and concerns promptly and professionallyProvide accurate and timely information regarding products, services, and company policiesTroubleshoot and resolve customer issues efficiently to ensure a positive customer experienceCollaborate with...

Job Description – Assistant Manager OperationsLocation – Gurgaon, IndiaExperience – 3 to 8 Years of experienceWhat we are looking for in a candidate :Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfactionEstablish & Manage Relationships / Engagement with the...

About the job:Key responsibilities: 1. Provide exceptional customer service by addressing inquiries, concerns, and feedback through various channels2. Ensure a positive and seamless customer journey by resolving issues promptly and effectively3. Build and maintain strong relationships with customers through active listening and empathy4. Collaborate with...

Job Designation: Assistant Manager Customer Care/ ServiceBrief Role: To lead and manager a team of 15 customer care associates. Customer Care division is responsible for attending incoming calls, e-mails, voice mails, registration & resolution of service calls, queries, requests at in-house call center unit. It also performs C-Sat indexing, coordinates with...

Job Designation: Assistant Manager Customer Care/ ServiceBrief Role: To lead and manager a team of 15 customer care associates. Customer Care division is responsible for attending incoming calls, e-mails, voice mails, registration & resolution of service calls, queries, requests at in-house call center unit. It also performs C-Sat indexing, coordinates with...

You will be given ample opportunities for growth and development: Position: Manager_Sales & Marketing Job Profile: - Sales and Marketing: Developing and executing sales strategies, marketing plans and promotional activities to generate leads, drive sales and increase revenue. - Customer Service: Providing high-quality customer service by addressing client...

You will be given ample opportunities for growth and development: Position: Expert_Social Media Marketing Role Purpose: Responsible for Overall Digital Marketing activities, Sales and Promotion for the Organisation. Job Profile: - Sales and Marketing: Developing and executing sales strategies, marketing plans and promotional activities to generate leads,...

Job DescriptionOpening for Customer Support Voice/ Chat in a top leading MNC Gurgaon!!!About The Client-Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and...

Job Description Opening for Customer Support Voice/ Chat in a top leading MNC Gurgaon!!! About The Client- Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and...

Job Description – Assistant Manager OperationsLocation – Gurgaon, IndiaExperience – 3 to 8 Years of experienceWhat we are looking for in a candidate:- Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction- Establish & Manage Relationships / Engagement with the...

As an Executive Customer Experience , champion all our users' happiness. Someone driven by an obsession for providing the absolute best resolution and service to our customers, as well as, amazing support experiences Core to our culture, you will work in small, fast-paced teams in a challenging, technology-driven environment. You should always strive to...

Do you have a passion for delivering exceptional customer experiences and ensuring operational excellence? If so, we have an exciting opportunity for you to join our Customer Experience Team in Dining Out as an Associate or a Senior Associate.You start at ground zero to gain an understanding of our customers' sentiments and challenges. You will be the...