Contact Centre Agent

RESPONSIBILITIES: - Put customer needs first, be energetic and provide first call resolution (FCR) to all the customers. - Be a first point of contact to handle and resolve customer enquiries with accurate information. - Evaluate problems of the customers and provide logical lasting solutions. - Identify and escalate issues appropriately and ensure a timely...

We are seeking a dynamic and customer-focused Contact Centre Executive to join our team. As a Contact Centre Executive, you will be the first point of contact for our customers and play a crucial role in ensuring their satisfaction. You will be responsible for providing excellent customer service, addressing inquiries, resolving issues, and maintaining a...

**Job Summary** - Experience: 5 - 11 Years Location: Gurgaon - Designation: Cisco Contact Centre Design Professional Gurgaon Degree: BA, BBA, BBA/BMS, BBI, BCA, BCom, BCS, BDES, BE-Comp/IT, BEd, BE-Other, BFA, BFM, BIS, BIT, BMS, BSc-Comp/IT, BSc-Other, BTech-Comp/IT, BTech-Other - Educational Level: Graduate/Bachelors Industrial...

As a Call Center Agent at Prabhu Dayal Bajaj Enterprise Private Limited, you will play a crucial role in delivering exceptional customer service and support to our clients. You will be the first point of contact for customers seeking assistance and information about our products or services. Your primary responsibility will be to address customer inquiries,...

**Job profile**: - We are urgently hiring for customer service agent for Banking Process. **Job Designation**: - Customer Service Agent. **Roles and Responsibility**: - To resolve Customer issues related to their Bank Account, Tranaction, KYC **Skillset**: **Qualification**: - Should be Graduate from any field **Experience**: - 50% Freshers vs 50%...

We have an urgent requirement in Domestic BPO for our multiple clients. We need around 500 male & female agents. This is a Day Shift and 6 days working. Cab facility is not available. Type of work - Most of the work requires outbound calling/ Tele sales Salary - It ranges from 15K to up to 27K depending on experience We just need good communication...

### Job Description: Debt Collection Agent *Company*: Asia's Biggest Debt Collection Agency *Position*: Debt Collection Agent *Location*: [Specify Location] ### Job Overview: Join Asia's leading debt collection agency as a Debt Collection Agent. We are seeking dedicated and motivated individuals with an international voice spoort background This is an...

Roles and Responsibilities Contact Centre role with Leading Health Insurance Company Key ResponsibilitiesManaging day to day planning for Contact Center. Adherence of the defined service delivery models. Drive ontime, accurate and quality service delivery within agreed KPIs Review & implement process changes for enhancing servicing experience in...

**Job Summary** Medhaam Preschool & Daycare is a chain of high-end preparatory schools catering to preschoolers and providing day care and after school services. We are rated as one of the best preschools in the country. We are looking for a Centre Coordinator for our upcoming branches Gurgaon. **Responsibilities and Duties** **Responsiblities**: -...

Ensure wing to wing resolution of customer escalations with utmost accuracy and deliver best service within timelines Case Resolution and Root Cause Analysis. Ensure Process TAT are metLiaison with stake holders for the deviations, Service NosAnalyze Repeat escalation & Eliminate repeated errors made by agent by working closely with Quality and training...

Brief Description: - The position of call centre agent (inbound & outbound) consists of being the first line of contact for users with Road Side Assistance/Medical Assistance/Health Assistance. We are searching for a polite, professional call centre representative to work closely with other team members to provide outstanding service by answering questions,...

Job Title: Customer Service Agent - Fintech Process Location: Gurgaon, India Salary Range: 23,000 INR to 25,000 INR **Job Description**: We are seeking dedicated and dynamic individuals to join our team as Customer Service Agents for our Fintech Process in Gurgaon. As a Customer Service Agent, you will play a pivotal role in delivering exceptional service...

**Job Description Number of Openings: 1 Location: GGN - Provide product and service information to customers, Research required information using available resources, Research, identify and resolve customer complaints. - Research, identify and resolve customer complaints, document all chat information according to standard operating procedures, Recognize,...

**Job Summary** - Experience: 2 - 5 Years Location: Gurgaon - Designation: SRE Voice PS Gurgaon Degree: BA, BBA, BBA/BMS, BBI, BCA, BCom, BCS, BDES, BE-Comp/IT, BEd, BE-Other, BFA, BFM, BIS, BIT, BMS, BSc-Comp/IT, BSc-Other, BTech-Comp/IT, BTech-Other - Educational Level: Graduate/Bachelors Industrial Type: IT-Hardware & Networking Functional Area: IT...

**Advisor** **Location** - Gurugram, India**Language** - English*** **Job Advert**: - Are you looking for a career change with a forward-thinking global organization? We’re on the lookout for Customer Representatives (on-site) who provide voice and non voice process support to an international client to join our team of game-changers from our Gurgaon...

Position: Telesales agent (US Process) Location: Gurgaon sec 19 (onsite) **Salary**: INR upto 21k-40k Perks: Meal + Cab Experience: Fresher & Experience Qualification: Graduates & Undergraduates Job summary: We are looking for a well-spoken telesales representative to be responsible for soliciting sales over the telephone. The telesales...

**Job Title**: Contact Centre Agent **Reports To**: Team Leader **Business Group**: Emaar Properties **Location**: Emaar Contact Center Office **Job Overview**: **Key Responsibilities**: - Provide energetic and customer-focused service, ensuring first-call resolution (FCR) to all customers. - Serve as the first point of contact to handle and resolve...

**Role Title: - **Contact Centre Agent **Reports To: - **Team Leader **Business Group: - **Emaar Properties **Location: - **Emaar Contact Center Office **WHAT YOU WILL DO** **WHAT YOU WILL BE RESPONSIBLE FOR** - Put customer needs first, be energetic and provide first call resolution (FCR) to all the customers. - Be a first point of contact to...

Brief Description: - The position of call centre agent (inbound & outbound) consists of being the first line of contact for users with Road Side Assistance/Medical Assistance/Health Assistance. We are searching for a polite, professional call centre representative to work closely with other team members to provide outstanding service by answering questions,...

Brief Description: * The position of call centre agent (inbound & outbound) consists of being the first line of contact for users with roadside assistance, medical assistance, or health assistance. We are searching for a polite, professional call centre representative to work closely with other team members to provide outstanding service by answering...