Customer Service Executive

3 days ago


Gurugram Haryana, India Orange shark Full time

Brief Description: *

The position of call centre agent (inbound & outbound) consists of being the first line of contact for users with roadside assistance, medical assistance, or health assistance. We are searching for a polite, professional call centre representative to work closely with other team members to provide outstanding service by answering questions and handling complaints. The call centre representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each customer.

Position Name: Customer Service Executive

*Job Profile: *
- Analyze Customer problems and provide solutions using knowledge-based
- Assist less experienced representatives as necessary
- Diagnose customer issues through process of elimination by asking probing questions
- Document issues appropriately based on existing guidelines
- Explain service contract provisions to dissatisfied customers
- Provide easily understood answers adapted to the customers situation
- Adherence to the Standard Operating Procedure and following the scripts
- maintains and improves quality results by adhering to standards and guidelines and recommending improved procedures.

Qualifications and requirements:

- Exceptional customer service, active listening, verbal and written communication skills, professional phone voice
- Ability to use logics and reason to identify the strengths and weakness of alternative solutions.
- A college degree or equivalent
- Proficiency with computers, especially with CRM software and strong typing skills.
- Previous customer service experience, especially in practical industry, is preferred.
- Strong time management and decision-making skills.
- Adhering to all company policies and procedures
- Take responsibility from time to time

Pay: ₹159,627.76 - ₹345,148.93 per year

Schedule:

- Day shift
- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Fresher and experience both can apply International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 84315 79781 **Job Types**: Full-time, Permanent,...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required Sales/Tele sales experience will be considered International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 29k-33k CTC Immediate Joiners Only Virtual/F2F...


  • Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-30k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...


  • Gurugram, Haryana, India recruitwire service Full time

    **Urgent Requirement** **Position: Customer Support Associate** **Location: Gurugram** **Qualification : Graduate** **Skills : Excellent Communication in English** **sale experience is must** **Experience: Both freshers and experience can apply** **Shift - 24/7 Rotational shift** **Salary - Upto 30000 CTC Per Month** **Working Days - 6days rotational...


  • Gurugram, Haryana, India IPA Indus Parking Services Full time

    Indus Parking Services (IPS) is an emerging parking enforcement company located in the heart of Gurugram, India. We are a team of focused, determined, and enthusiastic professionals with expertise in managing parking spaces. We can deter unauthorized parking in commercial property, residential areas, and other places. Indus Parking Services takes care of the...


  • Gurugram, Haryana, India IPA Indus Parking Services Full time

    Indus Parking Services (IPS) is an emerging parking enforcement company located in the heart of Gurugram, India. We are a team of focused, determined, and enthusiastic professionals with expertise in managing parking spaces. We can deter unauthorized parking in commercial property, residential areas, and other places. Indus Parking Services takes care of the...


  • Gurugram, Haryana, India Siyana InfoSolution Full time

    Hii team, We have latest openings for the Flipkart Customer service Executives in Gurgaon. Process : Customer service Executives Company : Flipkart No.of Openings : 200 Salary : Rs 17000 to 20000. Location : Gurgaon/Gurugram Qualifications : Undergraduates/Graduates/Diploma Note : Should carry your resume for the interview and mention on top of resume...


  • Gurugram, Haryana, India Kareer Hub Full time

    **Customer Support Executive** Salary upto 40k Unlimited incentives Day Shifts **Education**: - Higher Secondary(12th Pass) (required) **Experience**: - Customer service: 1 year (preferred) **Language**: - English (required) Work Location: In person


  • Gurugram, Haryana, India Kareer Hubb Full time

    **Hiring for Customer Service Executive** - Location : Gurgaon - Rotational Shifts - Both Side cabs - 5 Days working - Salary upto 40k per month - Allowances will be paid extra **Call HR Harpreet : 9501852537** Pay: ₹22,000.00 - ₹40,000.00 per month **Benefits**: - Commuter assistance - Health insurance - Paid time off - Provident Fund Schedule: -...


  • Gurugram, Haryana, India ARME Consulting Full time

    **Currently seeking a highly organized and customer-focused individual to join as a Patient Relationship Officer/ Customer Service Associate for a BPO Company. As a Patient Relationship Officer, you will play a pivotal role in ensuring the satisfaction and loyalty of our patients, while maintaining strong relationships with healthcare...


  • Gurugram, Haryana, India Icegate Full time

    ICEGATE (Indian Customs Electronic Commerce/Electronic Data Interchange Gateway) is a digital platform by Indian Customs under CBIC. It facilitates e-filing of import/export declarations, electronic data interchange, and other customs-related transactions to streamline and enhance trade processes. A Customer Care Executive’s daily duties include: -...


  • Gurugram, Haryana, India MY Next Role Full time

    **Urgent Hiring**: - Customer Service Executive **Job Location** - Gurgaon/NCR **Experience** - (1-3 Years ) **Notice Period **-Immediate Joiner **Qualification**: - Graduation **Salary Bracket - **4 LPA **Job Role**: - Identify and assess customers’ needs to achieve satisfaction. - Handle customer complaints, provide appropriate solutions and...


  • Gurugram, Haryana, India Intenim technologies pvt ltd Full time

    Customer Support Executive Duties: *Maintain excellent customer satisfaction and review support tickets for appropriate resolution *Provide customer support through phone and chat *Work with other departments to resolve customer issues in a timely manner *Serve as a point of contact for customer support and complaints Proactively identify, investigate,...


  • Gurugram, Haryana, India IPA Indus Parking Services Full time

    **Indus Parking Services (IPS)** is an emerging parking enforcement company headquartered in Gurugram, India. Our team consists of highly focused and motivated professionals with extensive expertise in parking management. We specialise in preventing unauthorised parking across commercial properties, residential complexes, and other locations. **Indus Parking...


  • Gurugram, Haryana, India Logic Planet IT Service Pvt Ltd Full time

    Key Responsibilities: Issue Resolution: Address customer concerns and complaints effectively, ensuring issues are resolved to the satisfaction of the client while adhering to company policies and procedures. Documentation: Maintain accurate records of customer interactions, transactions, and feedback in the company's CRM system. Product Knowledge: Stay...


  • Gurugram, Haryana, India recruitwire service Full time

    **Urgent Requirement** **Position: Customer Support Executive** **Location: Gurugram** **Qualification : Graduate/ Undergraduate** **Skills : Excellent Communication in English** **Experience: Fresher and Experienced(6 months in sale or related experience) both Eligible** **Shift - Only Day shift** **Salary - 25000 to 35000CTC Per Month** **Working Days...


  • Gurugram, Haryana, India Aesthetic Retail Private Limited Full time

    **JOB TITLE: Customer Service Executive** **LOCATION: GURGAON** **About the Role** Key Responsibilities:* - Assist customers in selecting home decor items that match their style and needs, offering design advice when appropriate. - Process orders, returns, and exchanges, ensuring accurate and timely fulfillment. - Manage customer complaints and resolve...


  • Gurugram, Haryana, India recruitwire service Full time

    **Urgent Requirement for voice process** **Work Mode**: Work From Office **Position**: International Customer Support executive **Skillset**: Excellent communication in English (verbal and written communication skills) **Qualification** :Graduate from any field **Interview mode**: HR Round; Ops Round and Client Round **Experience**: Experience in...