Customer Service Agent

6 months ago

Gurugram Haryana, India Webhelp Full time

**Advisor**

**Location**
- Gurugram, India**Language**
- English***

**Job Advert**:

- Are you looking for a career change with a forward-thinking global organization? We’re on the lookout for Customer Representatives (on-site) who provide voice and non voice process support to an international client to join our team of game-changers from our Gurgaon office.

**Reimagine your career**
Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers." We're recognized with awards like "World's Best Workplaces," “Best Companies for Career Growth, and “Best Company Culture,” year after year.

**What you’ll be doing**
- Working towards consistently achieving and exceeding set targets
- Ensuring first contact resolution at all times
- Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes
- Seamlessly multi-tasking, accessing and switching between tools and platforms to ensure you are able to give the most accurate and complete service possibly

**What you’ll need**
- Undergraduate / Graduate
- Minimum 2 year of experience working on an international campaign in a contact centre environment
- Fluency in English spoken and written language
- Availability to work shifts in rotational shifts
- Clear credit and criminal records
- Comfortable with night shift

**What’s in it for you**
- Salary starting from 3,82,000 INR
- Free one side transport facility during odd hours
- Rotational offs
- Medical benefits
- Rewards and recognition all year round
- State of the art facilities including cafeteria, indoor games and other recreation activities

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