Customer Service Officer
5 months ago
**Full job description**
**Requirements**:
tize, and manage time effectively
**Benefits**:
*Competitive salary and performance-based incentives
*Comprehensive training program to enhance your customer service skills
*Health insurance coverage
*Supportive and inclusive work environment.
**Responsibilities**:
*Respond promptly to customer inquiries via chat in a friendly and professional manner
*Identify customer needs and provide appropriate solutions or alternatives
*Maintain accurate and detailed records of customer interactions and transactions
*Follow company policies and procedures to handle customer complaints and provide timely resolutions
*Collaborate with cross-functional teams to resolve complex customer issues and ensure a seamless customer experience
*Meet and exceed monthly individual and team performance targets for customer satisfaction, response time, and productivity.
**Job Types**: Full-time, Fresher, Internship
Contract length: 24 months
**Salary**: ₹12,000.00 - ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Sales: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 9633148109
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