Customer Service Officer

5 months ago


Kochi, India kitchenoscope modular kitchens Full time

**Full job description**

**Requirements**:
tize, and manage time effectively

**Benefits**:
*Competitive salary and performance-based incentives

*Comprehensive training program to enhance your customer service skills

*Health insurance coverage

*Supportive and inclusive work environment.

**Responsibilities**:
*Respond promptly to customer inquiries via chat in a friendly and professional manner

*Identify customer needs and provide appropriate solutions or alternatives

*Maintain accurate and detailed records of customer interactions and transactions

*Follow company policies and procedures to handle customer complaints and provide timely resolutions

*Collaborate with cross-functional teams to resolve complex customer issues and ensure a seamless customer experience

*Meet and exceed monthly individual and team performance targets for customer satisfaction, response time, and productivity.

**Job Types**: Full-time, Fresher, Internship
Contract length: 24 months

**Salary**: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**

+91 9633148109



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