Customer Care Manger

5 months ago


Kochi, India Sai Service Full time

CCM is responsible for implementation of customer care activities such as Post-Service Follow-up, complaints tracking and updating of complaints, etc.

Front office upkeep, customer receiving area cleanliness.

Ensure feedback from customers through cards and actions on dissatisfied customers.

Complaints tracking and pending complaints reports.

Complaints resolution compliance as per system.

Organizing customer meets.

Ensuring customer feedback during checkup camps.

Qualification: Any Degree

Experience: Min 1 year in the same field (Automobile experience will be an added advantage)

**Salary**: Up to 18000 (Incentives will be extra)

Location: Fort kochi

**Job Types**: Full-time, Permanent

**Salary**: Up to ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 8606980034



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