Customer Care Executive
2 months ago
A customer care executive's job description includes:
- **Customer support**: Being the first point of contact for customers with questions, issues, or complaints
- **Problem-solving**: Using their expertise to address customer issues and provide solutions
- **Customer satisfaction**: Ensuring customers are satisfied and have a positive experience
- **Building relationships**: Establishing a positive rapport with customers to promote loyalty
- **Knowledge base**: Creating content for the knowledge base, such as FAQs, tutorials, and troubleshooting steps
- **Customer feedback**: Conducting surveys to understand what areas of the company's services need improvement
- **Teamwork**: Guiding and improving a team
Pay: ₹15,000.00 per month
Schedule:
- Day shift
- Rotational shift
Work Location: In person
**Speak with the employer**
+91 7012717001
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Customer Care Executive
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Customer Care Executive
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Customer Care Executive
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Customer Care Executive
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