Customer Care Executive
6 months ago
We are looking for a dynamic and result-oriented customer care executive who can handle sales to join our team.
**Responsibilities**:
- Handle customer inquiries, and ensure a positive customer experience.
- Able to handle calls in English, Hindi and Malayalam.
- Accurately input customer information and interactions into the database.
- Collaborate with the sales and support teams to ensure a seamless customer experience.
Proficient in data entry with high accuracy and attention to detail.
**Requirements**:
- Strong communication skills with a friendly and empathetic approach.
- Proven experience in customer service or a related role.
- Proficiency in speaking English, Malayalam and Hindi.
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English, Hindi (required)
Work Location: In person
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