Customer Care Executive

5 months ago


Kochi, India IRAVATA TECHNOLOGIES PVT. LTD Full time

We are looking for a dynamic and result-oriented customer care executive to join our team.

**Responsibilities**:

- Handle customer inquiries, and ensure a positive customer experience.
- Conduct follow-up calls to nurture customer relationships and gather feedback.
- Accurately input customer information and interactions into the database.
- Collaborate with the sales and support teams to ensure a seamless customer experience.

Proficient in data entry with high accuracy and attention to detail.

**Requirements**:

- Strong communication skills with a friendly and empathetic approach.
- Proven experience in customer service or a related role.
- Proficiency in speaking malayalam.

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Malayalam, Tamil (preferred)

Ability to Commute:

- Kochi, Kerala (required)

Ability to Relocate:

- Kochi, Kerala: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 8330013400



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