Customer Care Executive
5 months ago
We are looking for a dynamic and result-oriented customer care executive to join our team.
**Responsibilities**:
- Handle customer inquiries, and ensure a positive customer experience.
- Conduct follow-up calls to nurture customer relationships and gather feedback.
- Accurately input customer information and interactions into the database.
- Collaborate with the sales and support teams to ensure a seamless customer experience.
Proficient in data entry with high accuracy and attention to detail.
**Requirements**:
- Strong communication skills with a friendly and empathetic approach.
- Proven experience in customer service or a related role.
- Proficiency in speaking malayalam.
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Malayalam, Tamil (preferred)
Ability to Commute:
- Kochi, Kerala (required)
Ability to Relocate:
- Kochi, Kerala: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 8330013400
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