Customer Service Officer
7 months ago
Key Responsibilities:
Provide exceptional customer service to clients, ensuring their needs and concerns are addressed promptly and professionally.
Handle after-sales service requests and inquiries, including product issues, repairs, and warranty claims.
Maintain a positive and friendly attitude while interacting with customers, ensuring a high level of customer satisfaction.
Assist customers in problems, providing solutions, and coordinating with relevant departments or service providers as needed.
Document and maintain accurate records of customer interactions, inquiries, complaints, and resolutions.
Collaborate with the sales team to ensure a smooth transition from sales to after-sales service, addressing any post-purchase concerns or issues.
Stay updated on product knowledge and industry trends to provide accurate information and recommendations to customers.
Work closely with internal teams, including projects, logistics, and sales, to ensure timely and satisfactory resolution of customer issues.
Identify opportunities for process improvements and contribute to the development of customer service policies and procedures.
**Salary**: ₹21,000.00 - ₹35,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Bachelor's (required)
**Speak with the employer**
+91 8606970221
-
Customer Service Officer
7 months ago
Kochi, India AHRI Full timeAdvanced Hair Restoration India Pvt, with the brand name Hair O Craft, is the leader in Hair Transplantation and Hair Restoration in Kerala since 2006 with ISO1900:2015. We have 18 branches with 300+ staff and planning for Pan India expansion. - Required Guest Relation Officer for our Ernakulam Center. - Qualification - Graduate - Experience - Min. 1 yrs in...
-
Customer Relation Officer- Telecom
7 months ago
Kochi, India May I Help You Consulting Service Full timeMay I Help You Consulting Service Designation: customer Service Officer Location: Calicut, Eranakulam, Malappuram, Palakad, Thrisur, Kollam, Trivandrum. Gender: Female Quliffication: Any Degree passed Experience: Fresher/ Experienced **Salary**: 15000-22000+Esi+Pf+Incentives Office work **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 -...
-
Officer - Customer Service
3 months ago
Kochi, Kerala, India Farmfed Full timeUrgent Requirement for **Officer - Customer Service** in a leading Company **Farmfed** Experience in Sales and marketing of Liability products like deposits, Contributions, NCD, Recurring Deposits etc. Salary - Best in Industry Location: Kochi Criterion: Excellent Sales and recruitment skills **+91 7012985123** Pay: ₹10,000.00 - ₹20,000.00 per...
-
Customer Service Officer
7 months ago
Kochi, India Mglobus advisory LLP Full timeBanking service required sales coordinator cum office adminat vyttila, Ernakulam. **Salary**: ₹150,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Performance bonus **Experience**: - total work: 1 year (preferred) - Microsoft Office: 1 year (required) Ability to Commute: - Cochin, Kerala...
-
Customer Care Manger
7 months ago
Kochi, India Sai Service Full timeCCM is responsible for implementation of customer care activities such as Post-Service Follow-up, complaints tracking and updating of complaints, etc. Front office upkeep, customer receiving area cleanliness. Ensure feedback from customers through cards and actions on dissatisfied customers. Complaints tracking and pending complaints reports. Complaints...
-
Office Assistant/customer Service
6 months ago
Kochi, Kerala, India ELA SUSTAINABLE SOLTIONS PVT LTD Full timeWe are a leading agri-tech company dedicated to revolutionizing agriculture through innovative technology solutions. Our mission is to enhance productivity, sustainability, and profitability for farmers and agribusinesses. The Office Assistant and Telemarketing Specialist will play a crucial role in supporting the daily operations of our office while also...
-
Customer Service Officer
6 months ago
Kochi, India kitchenoscope modular kitchens Full time**Full job description** **Requirements**: tize, and manage time effectively **Benefits**: *Competitive salary and performance-based incentives *Comprehensive training program to enhance your customer service skills *Health insurance coverage *Supportive and inclusive work environment. **Responsibilities**: *Respond promptly to customer inquiries via...
-
Customer Service
6 days ago
Kochi, India Teamsource Enterprises Full timeOne of our leading client urgently required Female Hindi speaking customer relationship executives for there Kochi head office. Education: Any Graduate Gender: Female Experience: Minimum one year experience Location: Kochi **Salary**: ₹21,000.00 - ₹24,000.00 per month Schedule: - Morning shift Ability to commute/relocate: - Kochi, Kerala:...
-
Customer Service Representative
6 months ago
Kochi, India Teamsource Enterprises Full timeOne of our leading client for working with an educational services is urgently looking for a **Female customer service representatives **for their Kochi head office. Education: Any Graduate Gender**:Female** Experience: Minimum 2 plus years experience. Desired skill **Fluency in English language mandatory,** Hindi speaking knowledge, MS office, Typing...
-
Customer Service Officer
2 months ago
Kochi, Kerala, India Dayout Holidays Full time**Sales & Client Engagement**: - **Market Research & Strategy**: Conduct market research to identify new sales opportunities and trends in the travel industry.Develop and implement sales strategies to achieve monthly and quarterly sales targets.Collaborate with the marketing team to create promotional materials and campaigns that drive sales. - **Customer...
-
Customer Retention Officer
7 months ago
Kochi, India Bharath financial inclusion ltd Full timeThis is a full-time on-site role for a Customer Retention Officer located in Kochi. The Customer Retention Officer will be responsible for creating and implementing strategies to retain customers, ensuring customer satisfaction, and addressing customer complaints. This role requires building and maintaining positive customer relationships and will include...
-
Customer Service Representative
7 months ago
Kochi, India Teamsource Enterprises Full timeOne of our leading client for working with an educational services is urgently looking for a **Female customer service representatives ** for their Kochi head office. Education: Any Graduate Gender**:Female** Experience: Minimum 2 plus years experience in Sales/Admin/Operations. Responsibilities' Desired skill **Fluency in English language mandatory,**...
-
Customer Relationship Officer
7 months ago
Kochi, India Medcity International Academy Full timeWe are looking for an earnest customer relationship officer to initiate and nurture steady, mutually beneficial relationships with our clients. As a customer relationship officer, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives. You should also make...
-
Customer Relationship Officer
7 months ago
Kochi, India Aged Care Institution Full timeWanted Customer Relationship officer for an aged care institution at kochi , working area Cochin ernakulam and nearb areas only **Salary**: ₹18,000.00 - ₹22,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (preferred) Ability to Commute: -...
-
Customer Relations Officer
7 months ago
Kochi, India Amco Services Full timeUrgently required Customer relations officer for Kochi location. Salary - 18k - 22k Skills - Interpersonal skills, Computer knowledge. **Salary**: ₹18,000.00 - ₹22,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Yearly bonus Ability to commute/relocate: - Kochi, Kerala:...
-
Customer Relationship Officer
6 months ago
Kochi, India Horizon Consulting Services Full timeDesignation: - Customer Relationship Officer Experience: - Fresher/Experienced Location: - Kochi/ Willing to relocate Shift : 9.00 AM-6.00 PM & 11.00 AM-8.00 PM Fluency in English & (Tamil/Hindi/Kannada/Telugu) communication is required **Job Types**: Full-time, Permanent, Fresher Pay: From ₹15,000.00 per month Schedule: - Day shift - Rotational...
-
Customer Relationship Officer
6 months ago
Kochi, Kerala, India AJINORAH GLOBAL VENTURES Full timeA Customer Relations Officer (CRO) plays a crucial role in maintaining and enhancing the relationship between a company and its customers. Their primary responsibility is to ensure a high level of customer satisfaction and loyalty. Here is a detailed Job Description (JD) for a Customer Relations Officer: Job Title: Customer Relations Officer Location:...
-
Customer Care Executive
7 months ago
Kochi, India Sai Service Full timeFast tag related activities - HSRP - post booking follow up - 15 days post sale follow up - Calling details updation **Job Types**: Permanent, Full-time **Salary**: Up to ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Morning shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to...
-
Customer Experience Officer
7 months ago
Kochi, Kerala, India Nazareth Business Solutions Private Limited Full time**Job Title: Customer Experience Officer** **Location**: Ernakulam/Edappally We are a leading business solution consulting firm based in Ernakulam, specializing in providing tailored solutions to domestic and international clients. We are seeking a dynamic and proactive **Customer Experience Officer** to join our team. This role will be pivotal in ensuring...
-
Customer Relationship Officer
21 hours ago
Kochi, India Right Human Skills & Resources Private Limited Full timeWe are looking for an experienced customer relationship Officer to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical...