Customer Service Associate

5 months ago


Kochi, India CINEPOLIS INDIA PVT.LTD Full time

**Roles/ Responsibility**

1. To work in box office and sell tickets to customers.

2. To work in the concession area and work with other team members in selling F&B products.

3. To be available at floor area and ensure timely service and delivery to the customer in the Audi during
movie breaks (Service on seat).

4. To ensure swift processing of orders during movie breaks.

5. Report all issues and challenges to the Patron Delight Officers in a timely manner.

6. To make sure Cash reconciliation are done after daily operation without any deviation as per the sale.

7. To make sure all safety related guidelines been followed and monitored in regular interval.

8. To ensure equipment handling policies are followed at all time.

9. To ensure what so area been designated it should be maintained with proper hygiene and sanitization
process.

10. Food safety guidelines to be followed at all times.

**Requirements**:
Minimum qualification 12th pass

Freshers are also welcome.

**Salary**: ₹14,000.00 - ₹19,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Night shift
- Rotational shift

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)



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