Customer Service Associate
6 months ago
Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services.
- Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer relationship.
- Follows up with customer via telephone following initial contact.
- Identifies customer issues and provides appropriate solutions via up sell of additional products and or services and obtains customer commitment and facilitates delivery of product.
- Continued product education to better service customer calls.
- Maintains accurate daily record in tracker.
**Requirements**:
- **Minimum 2 years' experience at international call center.**:
- Strong customer service and tele calling skills.
- Experienced with Web Based Applications and Windows.
- Ability to manage sensitive and critical client information.
- **Excellent verbal and written communication skills (English)** is a must.
- Problem solving and decision-making skills.
- Ready to work in day/night shifts (Rotational)
**Salary**: From ₹18,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Morning shift
- Rotational shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- International voice process: 2 years (preferred)
- Chat support: 2 years (preferred)
**Language**:
- English (preferred)
-
Customer Service Associate
6 months ago
Kochi, India SYLCON HYPERMARKET Full timeWe required Customer Service Associates for our kochi based Hypermarket. Greeting customers. Answering customer questions related to merchandise and store policies. Recommending products or services based on customer needs. Processing customer payments and refunds. Qualification - Minimum Plus Two Freshers/ Experienced FOOD AN ACCOMMODATION FACILITIES...
-
Customer Service Associate
6 months ago
Kochi, India EDEN CAREER GUIDANCE & HR SOLUTIONS Full timeCustomer Service Associates - Qualification: SSLC Pass, Any Degree, PG - Age Limit: 18 - 35 - Good Salary + Incentives - Job Location: Manjery, All Kerala **Job Types**: Full-time, Permanent **Salary**: ₹16,000.00 - ₹22,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay...
-
Customer Service Associate
6 months ago
Kochi, Kerala, India Advenxa Pvt.Ltd Full time**Customer Service Associate** Experience: Minimum **1 to 5 years in international voice support** Location**:Infopark Kakkanad, Kochi** Salary**:18,000 to 24,000 per month Qualification**:Degree in any discipline** **Excellent spoken and written English communication skills**. Shifts: **Morning: 9 am to 6 pm** **Noon: 12 pm to 9 pm** **Night: 3 pm...
-
Customer Service Associate
6 months ago
Kochi, Kerala, India EDEN CAREER GUIDANCE & HR SOLUTIONS Full timeCustomer Service Associate - Qualification: SSLC, +2, Any Degree - Good Salary + Incentives + PF + ESI - Job Location: Kalamassery, Vytila, Kaloor, Palarivattom **Job Types**: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay...
-
Customer Service Associate- Hindi
4 weeks ago
Kochi, Kerala, India Advenxa Pvt.Ltd Full timeCustomer Service Associate - Hindi **Location: Padivattom, Edapally** - **Experience**: Minimum 1 year of experience in banking sales / Customer support. ( Consider Fresher with Good Communication Skills in Hindi & English) - Language Proficiency**:Fluent in English and Hindi**: - **Qualifications**: Bachelor's degree is mandatory. - **Salary: ₹20,000.00...
-
Customer Service Representative
1 month ago
kochi, India Envertiz Consultancy Full timeEnvertiz Consultancy is an International recruitment firm based in Kochi, Kerala. We are seeking a motivated and enthusiastic Tele calling Associates to join our dynamic team. As a Tele Calling Associate, you will be responsible for engaging with potential customers, providing information about our products/services, and generating leads. Your goal will be...
-
Customer service representative
1 month ago
Kochi, India Envertiz Consultancy Full timeEnvertiz Consultancy is an International recruitment firm based in Kochi, Kerala. We are seeking a motivated and enthusiastic Tele calling Associates to join our dynamic team. As a Tele Calling Associate, you will be responsible for engaging with potential customers, providing information about our products/services, and generating leads. Your goal will be...
-
Customer Service Associate
6 months ago
Kochi, India CINEPOLIS INDIA PVT.LTD Full time**Roles/ Responsibility** 1. To work in box office and sell tickets to customers. 2. To work in the concession area and work with other team members in selling F&B products. 3. To be available at floor area and ensure timely service and delivery to the customer in the Audi during movie breaks (Service on seat). 4. To ensure swift processing of orders...
-
Customer Support Associate
6 months ago
Kochi, India Kolo Full timeAs a Customer Support Associate, you will be required to: 2. Engaging and assisting customers such as home renovators, service providers, and manufacturers on a daily basis via various communication channels. 3. This is a hybrid customer service model that will give you exposure to the best of inside sales and customer support. 4. Communicating with and...
-
Csa (Customer Service Associate)
6 months ago
Kochi, India Chris Johnson Business IT Solutions Full timeWork directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer...
-
Csa (Customer Service Associate)
6 months ago
Kochi, India Chris Johnson Business IT Solutions Full timeWork directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer...
-
Customer Service Associate
6 months ago
Kochi, Kerala, India Ajmal Bismi Enterprise Full timeattand customer calls - register customer complaints and follow up the solution - must be well spoken to the customer - co ordinate with brands service team and ensure all customer-related complaints solved on time Pay: ₹10,000.00 - ₹14,000.00 per month **Benefits**: - Provident Fund Schedule: - Evening shift Ability to commute/relocate: - Kochi,...
-
Customer Service Associate
6 months ago
Kochi, Kerala, India Ajmal Bismi Enterprise Full timeattand customer calls - register customer complaints and follow up the solution - must be well spoken to the customer - co ordinate with brands service team and ensure all customer-related complaints solved on time Pay: ₹10,000.00 - ₹14,000.00 per month **Benefits**: - Provident Fund Schedule: - Evening shift Ability to commute/relocate: -...
-
Customer Service Associate
2 months ago
Kochi, Kerala, India Bismi connect Ltd Full time**Listening to customers' concerns and handling complaints and returns**. Giving detailed explanations of services or products. Working with a sales team to create better methods to address customer complaints. Pay: ₹10,000.00 - ₹17,000.00 per month **Benefits**: - Life insurance - Paid sick time - Provident Fund Schedule: - Morning...
-
Customer Care Manger
6 months ago
Kochi, India Sai Service Full timeCCM is responsible for implementation of customer care activities such as Post-Service Follow-up, complaints tracking and updating of complaints, etc. Front office upkeep, customer receiving area cleanliness. Ensure feedback from customers through cards and actions on dissatisfied customers. Complaints tracking and pending complaints reports. Complaints...
-
Customer Service Associate
6 months ago
Kochi, Kerala, India Alchemist Placements Solutions Full timeJob Code: ESKOC-CE010 **Responsibilities**: - Excellent communication, impeccable spelling, and grammar. - Comfortable with phone calling to get things done - Should be comfortable in multi-tasking in a high-energy environment. - Previous experience in a similar role, preferably for a Growing eCommerce Business. - Proficient in Excel and Google sheets...
-
Customer Service Associate
6 months ago
Kochi, India Chris Johnson Business IT Solutions Full timeTo use the CCTV equipment proactively and to its optimum level to help the MIS executive for reporting of actual customer flow in the required format. - **Roles and Responsibilities**:_ - Should have a good visual monitoring skill. - To ensure all logs, reports and records are produced accurately and promptly. - Standard keyboard skills and ability to...
-
Client Service Associate
2 months ago
Kochi, India Aabasoft Technologies India Private Limited Full timeClient Service Associate The Front Office/Administrator is responsible for managing the front desk, providing administrative support, and ensuring smooth operations in the office. Responsibilities: •Greet and welcome guests as soon as they arrive at the office. •Direct visitors to the appropriate person and office. •Answer, screen, and...
-
Customer Care Executive
6 months ago
Kochi, India Sai Service Full timeFast tag related activities - HSRP - post booking follow up - 15 days post sale follow up - Calling details updation **Job Types**: Permanent, Full-time **Salary**: Up to ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Morning shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to...
-
Customer Support Associate
6 months ago
Kochi, Kerala, India Glory Power Solutions Pvt Ltd Full timeDesignation : Customer Support Associate Location : Cochin, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 25K Basic technical skills will be an...