Client Success Associate
5 months ago
**Description**:
**About the team**:
**What you'll do**:
- Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices ensuring they are successful in the utilisation of their Gartner subscription; resulting in customer satisfaction, retention, and growth
- Introduce Gartner services and capabilities to new clients and communicate value to decision makers- Facilitate client calls and engagements in order to surface client priorities, and recommend a program of action that drives high value and return of investment on their Gartner membership
- Collaborate with internal Gartner partners to overcome obstacles and maximize the value Gartner delivers to clients
- Identify approaches that address the client’s operational challenges leveraging qualitative and quantitative problem-solving methodologies that serve to continuously improve client experience and client retention
- Provide insights into performance and key client engagement metrics
- Participate or lead team projects and initiatives that seek to streamline activities that support continuous improvement programs
**What you’ll need**:
- 0-4 years relevant professional and/or internship experience
- Bachelor’s and/or Master’s degree
- Proven track record of success fueled by a passion for delivering value to clients
- Exceptional communication, collaboration, prioritization, problem solving, critical thinking, and influencing skills
**What you will get**:
- Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more
- Collaborative, team-oriented culture that embraces diversity
- Professional development and unlimited growth opportunities
**Who are we?**
At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.
**What makes Gartner a great place to work?**
Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner
**What we offer**:
Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.
Job Requisition ID:83263
-
Client Success Associate
2 weeks ago
Gurgaon, Haryana, India Gartner Full timeAbout the Role:The Client Success Specialist will work directly with Gartner's clients and prospects to address their needs or problems either by assisting in the moment or connecting the clients with the most appropriate group or individual. The successful candidate will seek to understand and surface client business priorities, breakdown challenges, apply...
-
Client Success Associate
5 months ago
Gurgaon, India HIRINGNINJA Full timeThe key responsibilities of the Client Success / Product Consulting team are: - Providing consultation services to our clients to ensure smooth BAU. - Technical implementation for new clients and managing configurations for existing clients. Close collaboration with the Product team to look at the product enhancements. - Troubleshooting/ Technical...
-
Client Success Associate
4 weeks ago
Gurgaon, Haryana, India Gartner Full timeAbout the Role:The Client Success Specialist will work directly with Gartner's clients and prospects to address their needs and problems. This involves understanding and surfacing client business priorities, breaking down challenges, and identifying effective ways to support the client.Key Responsibilities:Providing a central point of contact for clients and...
-
Customer Success Associate
3 weeks ago
Gurgaon, Haryana, India Nexgenhiringexperts Full timeJob Title: Customer Success AssociateJob Overview:We are seeking a highly skilled Customer Success Associate to manage international customer relationships in a fast-paced environment. The ideal candidate will possess excellent communication skills, with the ability to resolve issues and provide outstanding support to clients primarily from North America.Key...
-
Customer Success Associate
1 week ago
Gurgaon, Haryana, India Nexgenhiringexperts Full timeJob OverviewWe are seeking a Customer Success Associate to manage international customer relationships in a fast-paced environment. The ideal candidate will possess excellent communication skills, with the ability to resolve issues and provide outstanding support to clients, primarily from North America.Key ResponsibilitiesWe require a Customer Success...
-
Customer Success Associate
4 weeks ago
Gurgaon, Haryana, India Recruiting India Full timeJob Title: Customer Success AssociateWe are seeking a highly skilled Customer Success Associate to join our team at Recruiting India. As a Customer Success Associate, you will be responsible for providing exceptional customer support to our clients in English, Spanish, or French.Key Responsibilities:Manage inbound and outbound customer queries via phone,...
-
Client Success Specialist
4 weeks ago
Gurgaon, Haryana, India Gartner Full timeAbout the Role:The Client Success Specialist plays a critical role in directly working with Gartner's clients and prospects to address their needs and problems. This involves understanding and surfacing clients' business priorities, breaking down challenges, applying logic, and identifying effective ways to support the client.Key Responsibilities:Providing a...
-
Client Success Manager
6 days ago
Gurgaon, Haryana, India Gartner Full timeAbout the RoleIn this Client Success Manager role, you will be responsible for working with senior and C-level clients of tech companies in a client service role while identifying opportunities to improve the role and client experience. You will also be expected to bring product management expertise and link how Gartner can help clients throughout their...
-
Customer Success Associate
3 weeks ago
Gurgaon, Haryana, India Nexgenhiringexperts Full timeJob Description: Customer Success AssociateLocation: Gurgaon (Work from Office)Shift: Rotational (24x7 for both males and females)Salary Range: CTCExperience Required: Minimum 1 year in Fintech/BFSIEducation: Graduate in any fieldProcess Type: InternationalJob OverviewWe are looking for a Customer Success Associate to manage international customer...
-
Customer Success Associate
2 weeks ago
Gurgaon, Haryana, India VLead Full time**Job Title:** Customer Success AssociateWe are seeking a highly skilled Customer Success Associate to join our team at VLead. As a Customer Success Associate, you will be responsible for handling queries raised by our customers in Australia.**Key Responsibilities:**Handle customer inquiries and provide timely solutions.Develop strong communication skills to...
-
Customer Success Associate
5 months ago
Gurgaon, India Infosec Ventures Full time**Job Information**: Industry **Technology** *** Work Experience **1-3 years** *** Salary **Negotiable** *** City **Gurugram** *** State/Province **Haryana** *** Country **India** *** Zip/Postal Code **122016** *** **About us**: **FAST TRACK YOUR APPLICATION**: **Who are we looking for?** **Experience**: Min. 2+ Years of work experience as a...
-
Customer Success Associate
4 weeks ago
Gurgaon, Haryana, India Better Full timeAbout the RoleWe are seeking a highly motivated and results-driven Customer Success Associate to join our Real Estate Team at Better. As a key member of our team, you will play a critical role in simplifying the home buying journey for our customers.Key ResponsibilitiesBuild and maintain strong relationships with customers, serving as their primary point of...
-
Customer Success Associate
3 weeks ago
Gurgaon, Haryana, India Pranam Recruiters Full timeCustomer Success AssociateAt Pranam Recruiters, we are seeking a highly motivated and experienced Customer Success Associate to join our team. The ideal candidate will have a strong background in Fintech/BFSI industry and excellent communication skills.Key Responsibilities:Handling customer queries and providing end-to-end resolutionMaintaining high CSAT...
-
Client Success Manager
3 weeks ago
Gurgaon, India VMock Full timeCANDIDATES FROM TIER 1 B-SCHOOLS SHOULD ONLY APPLY! Job Title: Client Success Manager About the Company VMock aims to empower students and professionals along the various phases of their career journey leveraging the power of artificial intelligence. The VMock platform delivers personalized career guidance to job seekers across the world. Over 200+...
-
Client Success Manager
6 days ago
gurgaon, India VMock Full timeCANDIDATES FROM TIER 1 B-SCHOOLS SHOULD ONLY APPLY! Job Title: Client Success Manager About the Company VMock aims to empower students and professionals along the various phases of their career journey leveraging the power of artificial intelligence. The VMock platform delivers personalized career guidance to job seekers across the world. Over 200+...
-
Client Solutions Associate
2 weeks ago
Gurgaon, Haryana, India GLG Full timeJob Title: Associate, Client Solutions & Expert NetworkGLG is the world's leading B2B platform connecting professionals with expertise. We connect thousands of clients to the largest global network of subject-matter experts across every sector.Job Summary:We are seeking candidates for Associate positions on the GLG Client Solutions team in Gurugram. The...
-
Customer Success Associate
4 weeks ago
Gurgaon, Haryana, India Pranam Recruiters Full timeJob Title: Customer Success AssociateJob Summary:We are seeking a highly motivated and customer-focused Customer Success Associate to join our team. As a Customer Success Associate, you will be responsible for handling customer queries efficiently and effectively, providing excellent customer service through voice and chat support, and ensuring customer...
-
Client success manager
3 weeks ago
Gurgaon, India VMock Full timeCANDIDATES FROM TIER 1 B-SCHOOLS SHOULD ONLY APPLY! Job Title: Client Success Manager About the Company VMock aims to empower students and professionals along the various phases of their career journey leveraging the power of artificial intelligence. The VMock platform delivers personalized career guidance to job seekers across the world. Over 200+...
-
Client Success Manager
1 week ago
gurgaon, India VMock Full timeCANDIDATES FROM TIER 1 B-SCHOOLS SHOULD ONLY APPLY!Job Title: Client Success ManagerAbout the CompanyVMock aims to empower students and professionals along the various phases of their career journey leveraging the power of artificial intelligence. The VMock platform delivers personalized career guidance to job seekers across the world. Over 200+ leading...
-
Client Success Manager
7 days ago
gurgaon, India VMock Full timeCANDIDATES FROM TIER 1 B-SCHOOLS SHOULD ONLY APPLY!Job Title: Client Success ManagerAbout the CompanyVMock aims to empower students and professionals along the various phases of their career journey leveraging the power of artificial intelligence. The VMock platform delivers personalized career guidance to job seekers across the world. Over 200+ leading...
