Customer Success Associate
6 months ago
**Job Information**:
Industry
**Technology**
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Work Experience
**1-3 years**
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Salary
**Negotiable**
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City
**Gurugram**
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State/Province
**Haryana**
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Country
**India**
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Zip/Postal Code
**122016**
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**About us**:
**FAST TRACK YOUR APPLICATION**:
**Who are we looking for?**
**Experience**:
Min. 2+ Years of work experience as a Associate Customer Success.
**Roles**:
- Understand client business issues, operating business rules, data and standard operating procedures
- Incorporate process changes in response to evolving business needs
- Operate business processes for clients on a periodic basis, to include: configuring business rules, synthesizing data and performing quality checks
- Develop a strong understanding of processes, data, tools & technology to effectively articulate and discuss project updates/next steps with clients.
- Understand, analyze and provide descriptive answers to client queries resulting from deliverables or business questions.
- Assist in making Quantitative and Qualitative Research Reports, both for internal and external purposes.
**What You expect from us**:
- Competitive salary
- Technical coaching to ensure continuous professional growth
- Awards & recognition for your hard work
**Requirements**:
- Past experience in working with Advanced Excel and in making powerful presentations will be a plus.
- Any bachelor's or master's degree in Engineering, Operations Management/Research, MIS, Management
- Science, Applied Mathematics, Statistics or Econometrics will be entertained.**Benefits**:
**What you can expect from us**:
- Competitive salary
- Technical coaching to ensure continuous professional growth
- Awards & recognition for your hard work
**FAST TRACK YOUR APPLICATION**:
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