Client Success

2 weeks ago

Gurgaon, India Affle Full time

*Candidates from ad-tech / mar -tech industry will be preferred*

Designation: Assistant Manager - Client Success

Office Location: Gurgaon

Position Description:

We are looking for a Client Success professional to foster strong relationships with our advertisers and drive exceptional results for them.

Primary Responsibilities:

  • Client Relationship Management: Cultivate and nurture deep relationships with assigned advertisers, serving as their trusted advisor and advocate.
  • Campaign Optimization: Collaborate closely with internal teams to analyze campaign performance, identify areas for improvement, and deliver actionable insights.
  • Data-Driven Strategy: Leverage campaign data to provide expert analysis, reporting, and troubleshooting, informing future client strategies and ensuring optimal results.
  • Goal Alignment: Understand clients' marketing objectives in depth, track key performance indicators, and measure success against defined metrics.
  • Business Development: Identify opportunities for account growth and upselling, proactively seeking to expand the scope of client relationships and revenue generation.
  • Subject Matter Expertise: Serve as the go-to expert for programmatic advertising, providing valuable guidance and support to clients.
  • Client Communication: Conduct regular business reviews to discuss goals, product updates, and market trends, fostering open and transparent communication with clients.
  • Product Feedback: Facilitate client product feature requests with the internal product team, ensuring that client needs are effectively communicated and addressed.

Required Skills:

  • Experience: 3+ years of client success/account management/sales management experience in performance marketing, demonstrating a proven track record of success.
  • Organization and Multitasking: Exceptional organizational skills and the ability to manage multiple responsibilities effectively, while maintaining a high level of attention to detail.
  • Technical Proficiency: Experience in mobile and programmatic advertising is a plus, but a strong understanding of digital marketing principles is essential.
  • Mindset: Open-mindedness, flexibility, positivity, and a curious approach to problem-solving.
  • Business Acumen: Proven ability to drive revenue growth and achieve quarterly business goals, demonstrating a strong understanding of business metrics and KPIs.
  • Communication: Excellent written and verbal communication skills, capable of effectively conveying complex information to clients and internal stakeholders.
  • Teamwork: A collaborative spirit and adaptability to a growing company, working effectively with cross-functional teams to achieve shared objectives.
  • Passion: A strong interest in online advertising and a drive for success, coupled with a passion for helping clients achieve their marketing goals.

Work Environment Details:

About Affle:

Affle is a global technology company with a proprietary consumer intelligence platform that delivers consumer engagement, acquisitions, and transactions through relevant Mobile Advertising. The platform aims to enhance returns on marketing investment through contextual mobile ads and also by reducing digital ad fraud. While Affl e's Consumer platform is used by online & offline companies for measurable mobile advertising, its Enterprise platform helps offline companies to go online through platform-based app development, enablement of O2O commerce, and through its customer data platform.

Affle India successfully completed its IPO in India on 08. Aug.2019 and now trades on the stock exchanges (BSE: 542752 & NSE:AFFLE). Affle Holdings is the Singapore-based promoter for Affl e India and its investors include Microsoft, Bennett Coleman &Company (BCCL) amongst others.

For more details:

  • Client Success Director

    4 days ago

    Gurgaon, Haryana, India Recur Club Full time

    About Client Success at Recur ClubWe're committed to delivering exceptional client experiences that drive growth and success. Our Client Success Director will play a critical role in leading our client success team and driving strategic initiatives to enhance client satisfaction and retention. Your primary responsibilities will include developing and...

  • Client success manager

    4 weeks ago

    Gurgaon, India VMock Full time

    CANDIDATES FROM TIER 1 B-SCHOOLS SHOULD ONLY APPLY! Job Title: Client Success Manager About the Company VMock aims to empower students and professionals along the various phases of their career journey leveraging the power of artificial intelligence. The VMock platform delivers personalized career guidance to job seekers across the world. Over 200+...

  • Client Success Manager

    4 weeks ago

    gurgaon, India VMock Full time

    CANDIDATES FROM TIER 1 B-SCHOOLS SHOULD ONLY APPLY!Job Title: Client Success ManagerAbout the CompanyVMock aims to empower students and professionals along the various phases of their career journey leveraging the power of artificial intelligence. The VMock platform delivers personalized career guidance to job seekers across the world. Over 200+ leading...

  • Client success manager

    1 month ago

    Gurgaon, India VMock Full time

    CANDIDATES FROM TIER 1 B-SCHOOLS SHOULD ONLY APPLY!Job Title: Client Success ManagerAbout the CompanyVMock aims to empower students and professionals along the various phases of their career journey leveraging the power of artificial intelligence. The VMock platform delivers personalized career guidance to job seekers across the world. Over 200+ leading...

  • Client Success Manager

    1 month ago

    Gurgaon, India VMock Full time

    CANDIDATES FROM TIER 1 B-SCHOOLS SHOULD ONLY APPLY! Job Title: Client Success Manager About the Company VMock aims to empower students and professionals along the various phases of their career journey leveraging the power of artificial intelligence. The VMock platform delivers personalized career guidance to job seekers across the world. Over...

  • Client Success Manager

    1 month ago

    Gurgaon, India VMock Full time

    CANDIDATES FROM TIER 1 B-SCHOOLS SHOULD ONLY APPLY! Job Title: Client Success Manager About the Company VMock aims to empower students and professionals along the various phases of their career journey leveraging the power of artificial intelligence. The VMock platform delivers personalized career guidance to job seekers across the world. Over...

  • Client Success

    2 weeks ago

    Gurgaon, India Affle Full time

    *Candidates from ad-tech / mar -tech industry will be preferred*Designation: Assistant Manager - Client SuccessOffice Location: GurgaonPosition Description:We are looking for a Client Success professional to foster strong relationships with our advertisers and drive exceptional results for them.Primary Responsibilities:Client Relationship Management:...

  • Client Success Manager

    1 month ago

    Gurgaon, India VMock Full time

    CANDIDATES FROM TIER 1 B-SCHOOLS SHOULD ONLY APPLY!Job Title:Client Success ManagerAbout the CompanyVMock aims to empower students and professionals along the various phases of their career journey leveraging the power of artificial intelligence. The VMock platform delivers personalized career guidance to job seekers across the world. Over 200+ leading...

  • Client Success Lead

    2 days ago

    Gurgaon, Haryana, India Cog Culture Full time

    About the Position:We are looking for a talented Client Success Lead to join our team at Cog Culture. In this role, you will be responsible for leading a team of client-facing professionals and driving business growth through exceptional client service.Key Responsibilities:Team leadership: Lead a team of client-facing professionals to achieve business...

  • Client Success Strategist

    2 days ago

    Gurgaon, Haryana, India RoundCircle Full time

    Job Description: We are seeking a Client Success Strategist to join our team at RoundCircle. This role involves working closely with clients to understand their needs, develop tailored solutions, and provide exceptional support throughout the sales process.Key Responsibilities:- Conduct thorough discovery calls to comprehend client objectives, identify pain...

  • Client Success Associate

    6 months ago

    Gurgaon, India HIRINGNINJA Full time

    The key responsibilities of the Client Success / Product Consulting team are: - Providing consultation services to our clients to ensure smooth BAU. - Technical implementation for new clients and managing configurations for existing clients. Close collaboration with the Product team to look at the product enhancements. - Troubleshooting/ Technical...

  • Assistant manager

    3 weeks ago

    Gurgaon, India Ultra Platform Full time

    *Candidates from ad-tech industry will be considered for evaluation*Designation: Assistant Manager - Client SuccessOffice Location: GurgaonPosition Description:We are looking for a Client Success professional to foster strong relationships with our advertisers and drive exceptional results for them.Primary Responsibilities:Client Relationship Management:...

  • Assistant Manager

    3 weeks ago

    Gurgaon, India Ultra Platform Full time

    *Candidates from ad-tech industry will be considered for evaluation* Designation: Assistant Manager - Client Success Office Location: Gurgaon Position Description: We are looking for a Client Success professional to foster strong relationships with our advertisers and drive exceptional results for them. Primary Responsibilities: Client...

  • Client Success Manager

    3 weeks ago

    Gurgaon, Haryana, India Ultra Platform Full time

    We are looking for a skilled Client Success professional to join our team at Ultra Platform in Gurgaon. This role involves fostering strong relationships with advertisers, driving exceptional results, and ensuring seamless campaign execution.Job DescriptionRole OverviewAs a Client Success Manager, you will be responsible for cultivating deep relationships...

  • Assistant Manager

    3 weeks ago

    Gurgaon, India Ultra Platform Full time

    *Candidates from ad-tech industry will be considered for evaluation*Designation: Assistant Manager - Client SuccessOffice Location: GurgaonPosition Description:We are looking for a Client Success professional to foster strong relationships with our advertisers and drive exceptional results for them.Primary Responsibilities:Client Relationship Management:...

  • Web3 Client Success Specialist

    2 weeks ago

    Gurgaon, Haryana, India Intract Full time

    We are seeking an experienced Web3 Client Success Specialist to join our team at Intract, a leading innovator in the user acquisition landscape for digital companies.As a Customer Success Manager, you will play a crucial role in ensuring partner satisfaction by onboarding them, analyzing data and making necessary recommendations. You will retain partners by...

  • Client Success Leader

    3 days ago

    Gurgaon, Haryana, India Ultra Platform Full time

    About the RoleWe are seeking an experienced Client Success Leader to join our team at Ultra Platform. In this role, you will be responsible for managing and growing allocated accounts, building strong client relationships, and driving revenue growth.Key Responsibilities:Act as the primary point of contact between campaign delivery and sales teamsEnsure...

  • Client Success Associate

    6 months ago

    Gurgaon, India Gartner Full time

    **Description**: **About the team**: **What you'll do**: - Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices ensuring they are successful in the utilisation of their Gartner subscription; resulting in...

  • Affle | Client Success

    2 weeks ago

    gurgaon, India Affle Full time

    *Candidates from ad-tech / mar -tech industry will be preferred*Designation: Assistant Manager - Client SuccessOffice Location: GurgaonPosition Description:We are looking for a Client Success professional to foster strong relationships with our advertisers and drive exceptional results for them.Primary Responsibilities:Client Relationship Management:...

  • Operations analyst- client success

    1 month ago

    Gurgaon, India VMock Full time

    Overview: The Analyst will support the Customer Success team by preparing reports, conducting analysis, managing data tools, conducting market research, and ensuring adherence to established processes to drive operational efficiency. Key Responsibilities: Prepare internal and external reports and dashboards. Analyse large datasets to identify...