Looking for Customer Support Representative

4 weeks ago


Kanpur Uttar Pradesh, India Shri Management Services Full time

Kanpur
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Job description / KRAs:

- Responsible for providing correct & effective communication to existing & prospective
- Responsible for developing long-term positive customer relationships to increase
customer satisfaction, and build loyalty and confidence in Company as a partner of
choice
- Responsible for collecting field level data as required
- Responsible for identifying customer needs and closing sales calls to achieve territory
targets
- Ability to drive market creation initiatives under the guidance of company account
manager
- Responsible for maintaining effective distribution management

**Education**:
Minimum qualification: Graduation (science, pharmacy background preferred)

Required experience:
2-3 years post graduation; experience in sales / marketing & in healthcare and surgical industry
preferred

Mandatory skills:

- Self motivated
- Good Communication Skills
- Core Selling Skills
- Good Customer Relationship Management Skills

Desired skills:

- Basic internet skills
- Ready to work in Operating Theatre environment
- Exposure to healthcare business
- various surgeries
- Experience- 2 - 4 Years- Salary- 3 Lac To 4 Lac P.A.- Industry- ITES / BPO / KPO / LPO / Customer Service- Qualification- B.Pharma, B.Sc, M.Pharma- Key Skills- Customer Relationship Customer Service Representative



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