International Customer Service Representative
3 months ago
**Job Description
- International Customer Service Representative**
**No. of openings
- 2**
**Location
- Fazalganj, Kanpur**
We are hiring customer service representatives to manage customer queries and complaints. You will also be asked to do modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
**Customer Service Representative Responsibilities**:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
**Customer Service Representative Requirements**:
- High school diploma, general education degree, or equivalent.
- 1-4 Yrs Experience in international chat and voice process.
- Excellent speaking and writing English skills.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
**Benefits**:
- Paid time off
Schedule:
- Day shift
- Weekend availability
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
-
International Customer Service Representative
6 months ago
Fazal Ganj, Kanpur, Uttar Pradesh, India Fincana Solutions Pvt.Ltd Full time**Job Purpose** To ensure a prospect / genuine / productive lead generation by the means of out bond calls dialed to US/Canada, with a focus to contribute maximum number of closed cases. **Key Responsibilities** 1. To make outgoing calls to prospect customer. 2. To try and sell the products and services to the customers on call. 3. To handle objections...
-
International Customer Service Advisor
2 months ago
Noida, Uttar Pradesh, India Talent X International Full timeWe are hiring Customer Service Representative for a leading company. Job Role - Customer Service Representative Industry - International Telecom Shift - US Shift Location - Noida Sector 81 Experience - Must have Minimum 6 Months in an international bpo. Knowledge & Skills Required - Any Undergraduate/Graduate Should have excellent communication skills...
-
International Customer Service Advisor
2 months ago
Noida Sector 62, Noida, Uttar Pradesh, India Talent X International Full timeWe are hiring Customer Service Representative for a leading company. Job Role - Customer Service Representative Industry - International Telecom Shift - US Shift Location - Noida Experience - Must have Minimum 6 Months in an international bpo. Knowledge & Skills Required - Any Undergraduate/Graduate Should have excellent communication skills in...
-
Customer Service Representative
6 months ago
Noida, Uttar Pradesh, India KALP SOLUTIONS Full timeWe are looking for a dedicated Customer Service Representative to join our International Voice Process(Collection) team. This role involves handling incoming and outgoing calls from global customers, addressing their inquiries, complaints, and issues professionally and efficiently. **Key Responsibilities**: - Provide exceptional customer support via voice...
-
Customer Service Representative
5 months ago
Shaket Nagar, Kanpur, Uttar Pradesh, India Ahaan International Full timeJoin our team as a Customer Service Executive! Provide top-notch assistance to customers through various channels, resolving inquiries, and ensuring satisfaction. Utilize excellent communication skills, attention to detail, and a customer-centric approach. Work collaboratively with a dynamic team to deliver exceptional service and contribute to overall...
-
Customer Service Representative
3 weeks ago
Kanpur, Uttar Pradesh, India Dw cyber system pvt ltd Full timeCustomer Service Representative Role and ResponsibilitiesDw Cyber System Pvt Ltd is seeking a skilled Customer Service Representative to handle sales over the phone and provide exceptional customer support.Key Responsibilities:Initiate sales conversations with potential customersAddress customer inquiries and resolve product-related issuesGather and document...
-
Csr - Customer Service Representative
2 months ago
Noida, Uttar Pradesh, India Virtual Assistant Pvt Ltd Full time**Urgent Requirement**:Work from Office**. Immediate Joiners required for an international client, interview will be today virtually or telephonic. The Customer Service Representative will be responsible for addressing customer inquiries, resolving issues, ensuring customer satisfaction, and enhancing the overall customer experience. **Skills &...
-
Customer Service Representative
3 months ago
Noida, Uttar Pradesh, India Soltee by Sulakshana Monga Full time**Job Title**: Customer Service Representative **Key Responsibilities**: - **Customer Support and Assistance**: - Provide accurate information about products, orders, shipping, returns, and exchanges. - Assist customers with placing orders, making payments, tracking deliveries, and resolving any order-related issues. - **Issue Resolution and Complaint...
-
Customer Support Representative
2 months ago
Noida, Uttar Pradesh, India Talent X International Full timeJob Role - Customer Service Representative Location - Noida Salary - Up to 18k Working days - 6 days Company - Small Medical Company Responsibilities - Resolve the queries of the customers - Solve any issues they are facing through calling, chat or mail. - Coordinate with the internal teams and make sure there is good communication in all the...
-
Customer Service Representative
5 months ago
Lucknow, Uttar Pradesh, India Nexcipher Private Limited Full timeCompany Overview: - Nexcipher private limited, a leading firm in the logistics and supply chain industry. We are dedicated to providing exceptional services and solutions to our clients. We are currently seeking qualified professionals to join our team as Domestic Inbound Process Executives. Position: Customer Support Representative Location: Lucknow, India...
-
Customer Service Representative
5 months ago
Noida, Uttar Pradesh, India True Beam Full timeAs an international customer care representative, you'd be responsible for assisting customers from various parts of the world with their inquiries, issues, and requests regarding products or services. Your duties might include: - Addressing customer concerns and resolving complaints in a timely and professional manner. - Offering product or service...
-
Customer Service Representative
1 month ago
Noida, Uttar Pradesh, India Moxi Outsourcing Full timeRequirement Hiring for International Process (Excellent Communication Skills ) - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and...
-
Customer Service Representative
5 months ago
Noida, Uttar Pradesh, India Teleperformance Full timeTeleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...
-
Customer Service Representative- Experienced
2 weeks ago
uttar pradesh, India HCLTech Full timeWalk-In Drive for Customer Support Executive – HCL Tech Profile - Voice, customer service . HCL Tech Hiring for US Voice Process – 25th Oct 2024 Walk in directly. Designation: Customer Care Representative-Fresher’s and experienced Any Grad/UG can apply (No Regular Students / No Law Graduate) Experience 1 to 3 Years If experience, then only in...
-
Customer Service Representative- Experienced
2 weeks ago
uttar pradesh, India HCLTech Full timeWalk-In Drive for Customer Support Executive – HCL TechProfile - Voice, customer service .HCL Tech Hiring for US Voice Process – 25th Oct 2024 Walk in directly.Designation: Customer Care Representative-Fresher’s and experiencedAny Grad/UG can apply (No Regular Students / No Law Graduate)Experience 1 to 3 YearsIf experience, then only in international...
-
Customer Service Representative
2 weeks ago
Noida, Uttar Pradesh, India Dyneton Full time**Job Description - Customer service Representative** **About the Role** As a Customer Service Representative, you will be responsible for providing exceptional service to customers by answering inquiries, resolving issues, and assisting with orders, products, and services. You'll be the first point of contact for customers, ensuring they have a positive...
-
Customer Service Representative
6 days ago
uttar pradesh, India HCLTech Full timeWalk-In Drive for Customer Support Executive – HCL TechProfile - Voice, customer service .HCL Tech Hiring for US Voice Process – 18th to 23rd Nov-24 Walk in directly.Designation: Customer Care Representative-Fresher’sAny Grad/UG can apply (No Regular Students / No Law Graduate)B.tech, M.tech, BCA, MCA candidate is not eligibleAge Criteria: - 18 Years...
-
Customer Service Representative
6 months ago
Noida, Uttar Pradesh, India TEAMWORK SOLUTIONS Full time**Job Title: Customer Service Representative (US Blended Process)** **Location: Noida, India** **, Rotational Shifts** **Salary: Up to 50,000 INR per month + Lucrative Allowances** **Requirements**: - **Minimum 1 year of experience in US Voice Process within an international BPO setting.**: - Excellent communication skills in English (both verbal and...
-
Customer Service Representative
5 months ago
Noida, Uttar Pradesh, India TEAMWORK SOLUTIONS Full time**Job Title: Customer Service Representative (US Blended Process)** **Location: Noida, India** **, Rotational Shifts** **Salary: Up to 50,000 INR per month + Lucrative Allowances** **Requirements**: - **Minimum 1 year of experience in US Voice Process within an international BPO setting.**: - Excellent communication skills in English (both verbal and...
-
International Customer Service Representative
2 months ago
Noida, Uttar Pradesh, India Provana India Private Limited Full timeJob Description: International Customer Support Executive* *Position:* International Customer Support Executive *Location:* [NOIDA] *Department:* International Customer Service *Reporting to:* Customer Support Manager ## *Job Overview:* ## *Key Responsibilities:* 1. *Customer Support:* - Provide clear, accurate, and timely information to customers...