Customer Service Representative- Experienced
2 weeks ago
Profile - Voice, customer service .
HCL Tech Hiring for US Voice Process – 25th Oct 2024 Walk in directly.
Designation: Customer Care Representative-Fresher’s and experienced
Any Grad/UG can apply (No Regular Students / No Law Graduate)
Experience 1 to 3 Years
If experience, then only in international customer service
Interview Location: - HCL Technologies: -
A- 8 & 9, Sector 60, Noida, Uttar Pradesh– 201301
Work Location: Noida Sec-126
Two Ways Cabs Available
Walk-in Date- 25th -Oct-2024
Timing- 10am-4pm
Job Description - Customer Service Executive
Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from UK customers.
Work Experience & Qualification criteria:
Excellent communication skills - both verbal and written - with a professional telephone etiquette
Helpful, empathetic, and enthusiastic about customer service
Experienced in US Inbound calling
Job Description
Answer all inbound queries as per call flow procedure.
Adherence to process to ensure high quality and customer service.
Follow escalation procedures for issues uncontrollable at agent level First call resolution.
Break schedule adherence.
Involvement in motivational activities, implementing feedback given during monitoring sessions.
Updating various logs like escalation log, complaint tracker etc.
Ensuring data security - proprietary data of customers
Contact Person- Priyanka Shastri
Email Address
( )
-
Customer Service Representative- Experienced
1 week ago
uttar pradesh, India HCLTech Full timeWalk-In Drive for Customer Support Executive – HCL Tech Profile - Voice, customer service . HCL Tech Hiring for US Voice Process – 25th Oct 2024 Walk in directly. Designation: Customer Care Representative-Fresher’s and experienced Any Grad/UG can apply (No Regular Students / No Law Graduate) Experience 1 to 3 Years If experience, then only in...
-
Customer Service Representative
1 week ago
Noida, Uttar Pradesh, India Dyneton Full time**Job Description - Customer service Representative** **About the Role** As a Customer Service Representative, you will be responsible for providing exceptional service to customers by answering inquiries, resolving issues, and assisting with orders, products, and services. You'll be the first point of contact for customers, ensuring they have a positive...
-
Customer Service Representative
3 days ago
uttar pradesh, India HCLTech Full timeWalk-In Drive for Customer Support Executive – HCL TechProfile - Voice, customer service .HCL Tech Hiring for US Voice Process – 18th to 23rd Nov-24 Walk in directly.Designation: Customer Care Representative-Fresher’sAny Grad/UG can apply (No Regular Students / No Law Graduate)B.tech, M.tech, BCA, MCA candidate is not eligibleAge Criteria: - 18 Years...
-
Customer Service Representative
5 months ago
Noida, Uttar Pradesh, India Wingardium Leviosa Full timeA Customer Service Representative (CSR) plays a key role in ensuring customer satisfaction and maintaining positive relationships between a company and its clients. Job duties may vary based on the specific industry or company, but generally, a CSR is responsible for: **Problem Solving**: They identify and solve customer problems, aiming to provide a quick...
-
Customer Service Representative
3 months ago
Noida, Uttar Pradesh, India Soltee by Sulakshana Monga Full time**Job Title**: Customer Service Representative **Key Responsibilities**: - **Customer Support and Assistance**: - Provide accurate information about products, orders, shipping, returns, and exchanges. - Assist customers with placing orders, making payments, tracking deliveries, and resolving any order-related issues. - **Issue Resolution and Complaint...
-
Customer Service Representative
5 months ago
Uttar Pradesh, India Pinnacle Partners, Inc. Full time**POSITION DETAILS**: Pinnacle Partners has partnered with a company in North Sioux City, SD in search of a Customer Service Representative. This is a fully in person, temporary position that is expected to last 6 months with the possibility of getting extended. The company itself is in the financial industry. They partner with various financial institutions...
-
Customer Service Representative
6 months ago
Noida, Uttar Pradesh, India KALP SOLUTIONS Full timeWe are looking for a dedicated Customer Service Representative to join our International Voice Process(Collection) team. This role involves handling incoming and outgoing calls from global customers, addressing their inquiries, complaints, and issues professionally and efficiently. **Key Responsibilities**: - Provide exceptional customer support via voice...
-
Customer Service Representative
5 months ago
Lucknow, Uttar Pradesh, India Vedant Fashions Pvt LTD (Manyavar), Bhavya kapur makeup Academy Full time**Customer Support Executive Responsibilities: (Only females - Fresher may also apply)**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. -...
-
Customer Service Representative
5 months ago
Noida, Uttar Pradesh, India True Beam Full timeAs an international customer care representative, you'd be responsible for assisting customers from various parts of the world with their inquiries, issues, and requests regarding products or services. Your duties might include: - Addressing customer concerns and resolving complaints in a timely and professional manner. - Offering product or service...
-
Csr - Customer Service Representative
2 months ago
Noida, Uttar Pradesh, India Virtual Assistant Pvt Ltd Full time**Urgent Requirement**:Work from Office**. Immediate Joiners required for an international client, interview will be today virtually or telephonic. The Customer Service Representative will be responsible for addressing customer inquiries, resolving issues, ensuring customer satisfaction, and enhancing the overall customer experience. **Skills &...
-
Customer Service Representative
1 month ago
Noida, Uttar Pradesh, India Moxi Outsourcing Full timeRequirement Hiring for International Process (Excellent Communication Skills ) - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and...
-
Customer Service Representative-Fresher's
2 days ago
uttar pradesh, India HCLTech Full timeWalk-In Drive for Customer Support Executive – HCL Tech Profile - Voice, customer service . HCL Tech Hiring for US Voice Process – 21st -Nov-24 & 22nd Nov-24 Walk in directly. Designation: Customer Care Representative-Fresher’s Any Grad/UG can apply (No Regular Students / No Law Graduate) B.tech, M.tech , BCA , MCA candidate is not...
-
Customer Service Representative
2 weeks ago
Noida, Uttar Pradesh, India Onelap Telematics Private Limited Full timeJob description We are looking for a qualified Technical customer support executive to manage a team of representatives who will offer excellent customer service and after-sales support. 1. Resolving customer complaints brought to your attention. 2. Possessing excellent product knowledge to enhance customer support. 3. Maintaining a pleasant working...
-
Chat Customer Service Representative
5 months ago
Noida, Uttar Pradesh, India recruiting xpert Full time**Full job description** - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of...
-
uttar pradesh, India HCLTech Full timeWalk-In Drive for Customer Support Executive – HCL TechProfile - Voice, customer service .HCL Tech Hiring for US Voice Process – 21st -Nov-24 & 22nd Nov-24 Walk in directly.Designation: Customer Care Representative-Fresher’sAny Grad/UG can apply (No Regular Students / No Law Graduate)B.tech, M.tech , BCA , MCA candidate is not eligibleInterview...
-
Customer Service Representative
5 months ago
Lucknow, Uttar Pradesh, India Nexcipher Private Limited Full timeCompany Overview: - Nexcipher private limited, a leading firm in the logistics and supply chain industry. We are dedicated to providing exceptional services and solutions to our clients. We are currently seeking qualified professionals to join our team as Domestic Inbound Process Executives. Position: Customer Support Representative Location: Lucknow, India...
-
Customer Service Representative
5 months ago
Noida, Uttar Pradesh, India Wipro Limited Full timeNoida, India - DOP - 3072943 **Job Description**: - Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and - business process services company. We harness the power of cognitive computing, hyper-automation, robotics, - cloud, analytics and emerging technologies to help our clients adapt to the digital...
-
Automotive Customer Service Representative
3 months ago
Lucknow, Uttar Pradesh, India Bright 4 wheel Sales Pvt. Ltd Full time**Full job description** **Automotive Customer Service Representative - Essential Duties** - Supervises all vehicle deliveries, ensuring that each customer is informed of the vehicle's warranty details, maintenance requirements, and features, particularly those related to safety. - Introduces customers to service and parts personnel, indicating shop...
-
Customer Service Representative
5 months ago
Noida, Uttar Pradesh, India Teleperformance Full timeTeleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently...
-
International Customer Service Representative
3 months ago
Fazal Ganj, Kanpur, Uttar Pradesh, India Fincana Solutions Pvt.Ltd Full time**Job Description - International Customer Service Representative** **No. of openings - 2** **Location - Fazalganj, Kanpur** We are hiring customer service representatives to manage customer queries and complaints. You will also be asked to do modifications, and escalate complaints across a number of communication channels. To do well in this role you...