Customer Support Representative

7 months ago


Lalghati Bhopal Madhya Pradesh, India Mushroom World Group Full time

**Job Title: Customer Support Representative**

Customer Support Executive will be responsible for providing excellent customer satisfaction to the customers. Customer Support Executive, will be resquired to contact customers and respond to their complaints in a professional manner. Primary goal will be to uphold our commitment to customer satisfaction while maintaining a positive and professional attitude in all interactions.

**Key Responsibilities**:
Address customer questions, provide information, and offer solutions to resolve problems or complaints.

Listen attentively to customer complaints, empathise with their concerns, and take appropriate steps to resolve the issues effectively.

Guide customers on how to avail services.

Maintain accurate records of customer interactions, including the details of inquiries, resolutions, and any follow-up actions taken.

Collaborate with other teams within the organisation.

Provide customers with a positive and personalised experience, promoting customer loyalty and retention.

Develop guidelines for customer support aligning with the company’s objectives.

**Qualifications and Skills**:
Bachelor’s degree.

Proven experience as a Customer Support Representative, Customer Support Executive, or similar role.

Exceptional verbal and written communication skills, with an excellent command of the English language.

Pleasant and professional demeanour, with exceptional customer service skills.

Ability to handle multiple tasks simultaneously and prioritize duties effectively.

Proficiency in the use of Microsoft Office Suite (Word, Excel, Outlook).

Outstanding interpersonal and organizational skills.

Excellent phone etiquette and active listening abilities.

Good problem-solving abilities.

Excellent negotiation and sales skills.

Ability to maintain a high level of professionalism and confidentiality.

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Commuter assistance

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

Work Location: In person



  • Bhopal, Madhya Pradesh, India Yashaswi Group Full time

    Urgently hiring for one of the International BPO - Job Profile-Customer Support Representative Job Location-Bhopal(Hoshangabad Road) Gender-Male/Female Qualification-Min 12,Any Graduate, Post Graduate Experience-Fresher Salary-12-14k(Depends upon Interview) Shifts-Rotational Shifts **Skills Required-** 1.Excellent Communication skills in...


  • Bhopal, Madhya Pradesh, India Skills and Placement services Full time

    **Job Title: Customer service Representative** **Location: MP Nagar Zone 2, Bhopal** As a customer support representative, your main responsibility will be to talk to students and their parents, helping them understand the opportunities available for studying abroad. You'll provide information about different universities, courses, and admission...


  • Bhopal, Madhya Pradesh, India WebJol Technologies LLP Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...


  • Bhopal, Madhya Pradesh, India Aishani Placement Services Full time

    **We are Hiring for CSE** **Experience**:1 year or Fresher with good communication skills **Roles and responsiblities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and...


  • Indore, Madhya Pradesh, India Recooty Full time

    We are seeking a dedicated Customer Support Representative to join our dynamic team during US shift hours. **About Recooty** Recooty is a dynamic US-based startup, headquartered in Indore, Central India. We're revolutionizing recruiting and already trusted by 12,000+ users with our cutting-edge SaaS ATS platform. We've powered industry leaders like Avast,...


  • Indore, Madhya Pradesh, India Recooty Full time

    We are seeking a dedicated Customer Support Representative to join our dynamic team during US shift hours. **About Recooty** Recooty is a dynamic US-based startup, headquartered in Indore, Central India. We're revolutionizing recruiting and already trusted by 12,000+ users with our cutting-edge SaaS ATS platform. We've powered industry leaders like Avast,...


  • Arera Colony, Bhopal, Madhya Pradesh, India HPS Lab Designs Full time

    Introduction: Ajjas Safety Device is a product of HPS Lab Designs. We are the leading provider of cutting-edge safety products and IoT devices. We are dedicated to ensuring the safety and satisfaction of our customers. To achieve this, we are looking for dynamic and customer-oriented individuals to join our in-house Tele-calling team. As a Customer Support...

  • Medical Representative

    6 months ago


    Lalghati, Bhopal, Madhya Pradesh, India Mushroom World Group Full time

    Role Overview: We are seeking a dynamic and driven individual to join our team as a Medical Representative. As a Medical Representative, you will be responsible for promoting our pharmaceutical products to healthcare professionals, creating brand awareness, and driving sales within your assigned territory. **Responsibilities**: Build and maintain strong,...


  • Bhopal, Madhya Pradesh, India IGT Solutions Full time

    About IGT SolutionsIGT Solutions is a dynamic company that offers exciting career opportunities for individuals who are passionate about delivering exceptional customer experiences.Job OverviewWe are seeking highly motivated and detail-oriented Customer Support Representatives to join our team. As a key member of our customer support function, you will play...


  • New Palasia, Indore, Madhya Pradesh, India Taskup corporate services pvt.ltd Full time

    Job Title: Customer Support Representative Job Summary: We are looking for a proactive Customer Support Executive to handle inquiries, resolve issues, and ensure exceptional customer satisfaction. The role involves responding to customer queries, providing product/service information, and collaborating with teams to improve customer experience. Key...


  • Bhopal, Madhya Pradesh, India 10x Growth Accelerator Full time

    Job Description: Key Responsibilities: Conduct outbound calls to potential customers to promote products and services. Maintain a positive and professional demeanor during customer interactions. Achieve daily and weekly call targets while ensuring high-quality service. Document customer interactions accurately in the system. Collaborate with team members...


  • Bhopal, Madhya Pradesh, India Kaapro Management Solutions Pvt. Ltd Full time

    Job Description: **Profile : Customer Service Representative** **After sales Service** Experience In the Automobile Industry or Relevant experience in BPO Industry. Strong Communication and Convincing Skill Required. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift - Monday to...


  • Bhopal, Madhya Pradesh, India Venture Quest Full time

    **Customer service representative (International Process)** Handling the customer queries and complaints through Non-Voice Process(chats) to resolve their primary query. Aim to retain customers through excellent services. Call/ WhatsApp_**HR Priyanka (7037375529)**_ Excellent English Communication. Immediate joiner. Freshers Undergraduates/Graduate both...


  • Bhopal, Madhya Pradesh, India Yashaswi Group Full time

    Urgently hiring for one of the BPO Industry - Job Profile-Customer Service Representative Process-International Job Location-Bhopal Gender-Male/Female Stipend-12000-14000 Per Month Qualification-Min 12 Pass, Any graduate ,Post Graduate Experience-Fresher and Experience both can apply Rotational shifts will be there Working Hours-8 Hrs Skills...


  • Arera Colony, Bhopal, Madhya Pradesh, India AmazingWeb.Design Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...


  • Noida, Uttar Pradesh, India Dialmytrip Tech Private Limited Full time

    **JOB DESCRIPTION OF CUSTOMER SUPPORT REPRESENTATIVE** **Designation: - Customer Support Representative** **Industry Types: - Financial Services** **Department: - Customer Support & Operations** **Experience: - 1-2 Year** **Salary Offered: - 15-25K CTC** **Qualification: - Any Graduates** **Roles & Responsibilities: - ** - Identify and assess...


  • Bhopal, Madhya Pradesh, India Offical One Clickk Solution Full time

    Role - Executive Representative Location - Bhopal Good Communication Required Day shifts Immediate Joiner Needed Salary - 13,000 to 16,000 in hand Fresher and Experience both can apply **Job Types**: Full-time, Permanent, Fresher **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude...


  • Bhopal, Madhya Pradesh, India Offical One Clickk Solution Full time

    Role - Executive Representative Location - Bhopal Good Communication Required Day shifts Immediate Joiner Needed Salary - 13,000 to 16,000 in hand Fresher and Experience both can apply **Job Types**: Full-time, Permanent, Fresher **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude...


  • Arera Colony, Bhopal, Madhya Pradesh, India AmazingWeb.Design Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...


  • Bhopal, India FiveS Digital Full time

    We are looking for a qualified Customer Support Officer to manage a team of representatives who will offer excellent customer service and after-sales support.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and...